Peppermill Hotel, Reno, Maid

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OpinionWell
Rank

4th

Out of 158

Peppermill Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

2707 South Virginia Street

Reno, 89502 View map

5-Star Hotel Rank: 1 of 1
Average review rating: 3.62

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (119) , MyTravelGuide (634) , YahooTravel (86)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Maid	Appears in 6 comments. 50% wrote positive comments about maid

The following words were used in comments with Maid:
secure (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The second day in the morning I was a little bored and decided that before I left I would make some tell-tale markings in the sheets to see if the maids actually cleaned the sheets.

Read full review 6/13/2010 Vote

2. The maid had came in an dusted and moved the items and our credit card was charged for all the items.

"We definitely will stay again. Easy access to and from Hotel. " Read full review on Expedia 9/15/2010 Vote

3. From the front desk to the maids there was no doubt that customer satisfaction is their goal.

"Fantastic Experience " Read full review on Expedia 9/13/2009 Vote

4. The security officer let me know that they would interview the maid, go over the key card records and review the video surveillance.

"BED BUGS, ROOM THEFT, MOLDY FOOD " Read full review on YahooTravel 7/30/2009 Vote

5. Finally The head of security (Dean) told me that 'We talked to the maid and she said that your door was left ajar however our video surveillance shows that she is they only one entering your room at that time' He further told me that since the video did not show her visibly taking the camera out of our room there was nothing that they could do since she denied taking it.

"BED BUGS, ROOM THEFT, MOLDY FOOD " Read full review on YahooTravel 7/30/2009 Vote

6. At 11:30 pm we were woken up by loud spanish speaking maids and a vacuum running directly across the hall from our room.

"Smoky non smoking room " Read full review on Expedia 9/22/2010 Vote