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OpinionWell
Rank
9th
Out of 28

Disney's Saratoga Springs Resort & Spa

Average Price: $400  
 
Hotel Class:
1960 Broadway
Lake Buena Vista, View map  
4-Star Hotel Rank: 7 of 15
Average review rating: 4.15
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (29) , TripAdvisor (381)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Staff
Appears in 136 comments. 
84% wrote positive comments about staff
The following words were used in comments with Staff:
clean (11)   desk (16)   downtown (7)   excellent (8)   food (7)   free (10)   friendly (35)   good (9)   great (29)   helpful (34)   kid (12)   nice (14)   night (8)   problem (10)   resort (17)    
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1. We never saw any staff members for anything, except by the pool when they played games with the kids, that was great.
"Nice to get away from all the stimulation, laid back, spacious, not Disney oriented " Read full review on TripAdvisor   1/28/2010 Vote      
2. There was one great person on staff that I have to say made us smile and wish we would have the opportunity to see again.
"Expected more, got less! " Read full review on TripAdvisor   1/24/2010 Vote      
3. Staff was courteous and always willing to help.
"Will definitely go back " Read full review on TripAdvisor   1/18/2010 Vote      
4. The staff were always friendly and very helpful and no problem was too big or small.
"Fantastic Trip " Read full review on TripAdvisor   1/14/2010 Vote      
5. No maid service, and very unfriendly staff the entire visit.
"Way below expectations for a disney property " Read full review on TripAdvisor   1/5/2010 Vote      
6. The staff were friendly, hospitable and couldnt have been more helpful.
"Absolutely first class service, can't thank them enough! " Read full review on TripAdvisor   1/2/2010 Vote      
7. On the positive note, the pool area was great, good location with a nice view and the rooms were clean (with the exception of our washer mold issue) and the maintenance staff were incredibly friendly and did give us some great park pointers.
"Definitely not a "Magical" stay...not worth the hype " Read full review on TripAdvisor   12/12/2009 Vote      
8. Gate house staff are so polite and friendly no matter what, they never get a mention, but they are part of this resort and do a great job in welcoming you.
"Better than we expected would stay here again in 2010 excellent hotel " Read full review on TripAdvisor   10/18/2009 Vote      
9. The staff throughout the resort were so helpful and friendly as only Disney cast members can be.
"Peaceful Paradise " Read full review on TripAdvisor   10/16/2009 Vote      
10. Most of the staff at Saratoga were wonderful; very helpful and friendly.
"Wonderful resort. However, too many bus stops and lazy pool bar staff. " Read full review on Expedia   10/14/2009 Vote      
   
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