Disney's Saratoga Springs Resort & Spa, Lake Buena Vista, Concierge

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Rank

9th

Out of 28

Disney's Saratoga Springs Resort & Spa	Average Price: $400 Check Rates

Hotel Class:

1960 Broadway

Lake Buena Vista, View map

4-Star Hotel Rank: 7 of 15
Average review rating: 4.15

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (29) , TripAdvisor (381)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Concierge

Appears in 15 comments.

The following words were used in comments with Concierge:
helpful (4) meal (2)

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1. The concierge staff is excellent and always wiling to help with the littlest details like horseback riding.

"Fabulous " Read full review on TripAdvisor 2/27/2009 Vote

2. I found the front desk and concierge very good and we could even get checked in etc through to the UK as we flew with North West.

"Impressed " Read full review on TripAdvisor 2/23/2009 Vote

3. It was such a wonderful experience (loved the people- Roberta Kroup, Bob at Concierge) that we booked there 2005, and twice in 2006.

"Wonderful View of Downtown Disney " Read full review on TripAdvisor 9/22/2007 Vote

4. My husband tried to get some info from the concierge, which was close to impossible unless you wanted to line up in the lobby for an hour to ask 1 question.

"Way below expectations for a disney property " Read full review on TripAdvisor 1/5/2010 Vote

5. Another negative was the concierge staff.

"Too inconvenient-must have a car to stay here " Read full review on TripAdvisor 8/16/2009 Vote

6. It seemed the concierge did not want to do this, she talked me out of it, saying it was too far in advance.

"Too inconvenient-must have a car to stay here " Read full review on TripAdvisor 8/16/2009 Vote

7. Using the meal plan, you reserve the show in advance and the concierge at the resort is supposed to print out the tickets, deducting meal credits from your account.

"Too inconvenient-must have a car to stay here " Read full review on TripAdvisor 8/16/2009 Vote

8. Also, this building is next to the main building which houses the front desk, concierge and Artist Palette, which is the "quick service" restaurant and store.

"A good experience " Read full review on TripAdvisor 6/30/2009 Vote

9. At this point I went to the Saratoga Springs Concierge to speak to a manager to see if they could help me.

"When The Magic has left Disney--What a Nightmare! " Read full review on TripAdvisor 6/12/2009 Vote

10. We went over to concierge to have our park tickets put on our room key, and he ended up helping us get a room in another section, and I`m so glad he did.

"Saratoga Springs is a Great Place! " Read full review on TripAdvisor 2/16/2008 Vote