Disney's Saratoga Springs Resort & Spa, Lake Buena Vista, Service

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OpinionWell
Rank

9th

Out of 28

Disney's Saratoga Springs Resort & Spa	Average Price: $400 Check Rates

Hotel Class:

1960 Broadway

Lake Buena Vista, View map

4-Star Hotel Rank: 7 of 15
Average review rating: 4.15

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (29) , TripAdvisor (381)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (14) balcony (36) bar (43) bath (31) bathroom (55) beach (32) bed (101) breakfast (51) charge (21) check in (63) check out (18) concierge (15) cost (15) deal (13) dinner (43) downtown (210) food (162) front desk (59) hot tub (21) hotel (228) housekeeping (59) lake (33) landscape (17) laundry (45) lobby (43) location (84) lunch (14) maid (13) maid service (14) manager (19) money (49) parking (36) pool (423) price (29) rate (13) recommend (63) restaurant (128) room (634) service (180) sheets (12) shower (34) shuttle (22) spa (54) staff (136) suite (46) towel (47) tub (37) value (20) view (93) walk (166)

Service

Appears in 179 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
excellent (14) food (32) good (20) great (10) hotel (15) location (10) meal (14)

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1. The bus service to the parks was also good.

"Fantastic Trip " Read full review on TripAdvisor 1/14/2010 Vote

2. and the bus shuttle service was quick and efficient.

"Way below expectations for a disney property " Read full review on TripAdvisor 1/5/2010 Vote

3. Absolutely beautiful grounds, the room was ample and clean and we couldn't have asked for better service!8 of us in a 2 bedroom villa with 2 full baths (including a Jacuzzi tub), a full kitchen, a living room, a small dining area, a washer & dryer and a beautiful balcony overlooking a gorgeously manicured golf course & lake.

"Nobody does it like Disney! " Read full review on TripAdvisor 12/28/2009 Vote

4. There are other great resorts nearby for almost 1/3 the price with more space and better customer service.

"Definitely not a "Magical" stay...not worth the hype " Read full review on TripAdvisor 12/12/2009 Vote

5. It was just 2 minutes stroll to the nearest bus stop and we found the WDW bus service to be excellent.

"Peaceful & classy WDW resort " Read full review on TripAdvisor 11/8/2009 Vote

6. We had free dining, so we had booked all our table services 90 days prior to get where we prefer, variety - The food was great, the Artists Palette (counter service) was'nt huge but did the job for a quick counter service fix.

"Better than we expected would stay here again in 2010 excellent hotel " Read full review on TripAdvisor 10/18/2009 Vote

7. Front desk - service is outstanding - like any other 5 star resort.

"Good, but won't be returning " Read full review on TripAdvisor 10/13/2009 Vote

8. We would go to Downtown at night using the boat service, which was quite efficient.

"Good, but won't be returning " Read full review on TripAdvisor 10/13/2009 Vote

9. All of the cast members were extremely helpful, especially Bell services who seemed to go above and beyond in their efforts to help.

"Beautiful resort " Read full review on TripAdvisor 10/13/2009 Vote

10. You can get to Downtown Disney by using the very convenient boat service which runs every 20 minutes directly from the hotel.

"Magical hotel, great location! " Read full review on TripAdvisor 10/8/2009 Vote