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Rank
9th
Out of 28

Disney's Saratoga Springs Resort & Spa

Average Price: $400  
 
Hotel Class:
1960 Broadway
Lake Buena Vista, View map  
4-Star Hotel Rank: 7 of 15
Average review rating: 4.15
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (29) , TripAdvisor (381)
SAFE TO BOOK ? (0/5 issues found)
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Manager
Appears in 19 comments. 
The following words were used in comments with Manager:
cares (2)   change (2)   clerk (2)   credit (3)   desk (2)   hotel (2)   management (19)   problem (2)   resort (2)    
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1. Back at the hotel, the manager said that there was no problem, who had I spoken to (of course I did not know), and they issued us new room keys saying that now we were 'all set.
"Millions of Dreams, one nightmare " Read full review on TripAdvisor   4/24/2008 Vote      
2. ' There was no offer of compensation until I reminded the manager that I missed out on the rest of the evening in Epcot because I had to come back to take care of the apparent misinformation the clerk and I received from Saratoga Staff (was the computer lying too when it denied my attempt to charge).
"Millions of Dreams, one nightmare " Read full review on TripAdvisor   4/24/2008 Vote      
3. I asked for the manager who amazingly found a room within walking distance to the main pool.
"Not magical at Saratoga Springs !! " Read full review on TripAdvisor   7/14/2007 Vote      
4. Just minutes after we returned to the room later in the day, the housekeeping manager arrived at our door to see if all had been done.
"Expected more, got less! " Read full review on TripAdvisor   1/24/2010 Vote      
5. We left with most of the credit are on our cards; we could not get into the restaurant (we were able to get in once, after I had a fight with the general manager Barney.
"Worst Hotel Service Ever " Read full review on TripAdvisor   12/31/2009 Vote      
6. We finally had to ask for a manager who moved us to the OTHER far side of the resort, but at least it was closer to a pool.
"No Magic at All - talked me OUT of joining DVC. " Read full review on TripAdvisor   10/20/2009 Vote      
7. So i went back to the little store & asked nicely to speak to the manager & he was very, very rude to me.
"Not @ all impressed.... " Read full review on TripAdvisor   8/15/2009 Vote      
8. At this point I went to the Saratoga Springs Concierge to speak to a manager to see if they could help me.
"When The Magic has left Disney--What a Nightmare! " Read full review on TripAdvisor   6/12/2009 Vote      
9. I reported the incident to the manager on duty at the time at Saratoga Springs and I was told they would follow-up because they received a voicemail for the claims agent.
"When The Magic has left Disney--What a Nightmare! " Read full review on TripAdvisor   6/12/2009 Vote      
10. I was at the mercy of whoever was the manager on duty at the time that I go to the front desk to inquire.
"When The Magic has left Disney--What a Nightmare! " Read full review on TripAdvisor   6/12/2009 Vote      
   
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