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Out of 28

Grosvenor Resort in Walt Disney World Resort

Average Price: $160  
 
Hotel Class:
1850 Hotel Plaza Boulevard
Lake Buena Vista, 32830 View map  
3-Star Hotel Rank: 1 of 7
Average review rating: 3.73
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (72) , MyTravelGuide (133) , Travelocity (12) , TripAdvisor (2443) , YahooTravel (2)
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Manager
Appears in 199 comments. 
78% wrote positive comments about manager
The following words were used in comments with Manager:
cares (12)   desk (34)   friendly (11)   generous (24)   great (11)   helpful (23)   hotel (39)   liked (13)   management (209)   need (10)   nice (8)   night (10)    
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1. Services Manager, Donna Widder did a great job prior to, during and after the meeting.
"Meeting - Wyndham " Read full review on TripAdvisor   5/21/2012 Vote      
2. I felled in family THANKS FOR GIVE A MEMORIES VACATIONS, I Really recommend this hotel to anybody, managers, staff,service people, they as REAL TEAM That work for us THANKS.
"Excelente service " Read full review on TripAdvisor   5/12/2012 Vote      
3. Great location, across the street from downtown disney, the pool was nice, the rooms are very small, we had a problem with cleaning the room but the supervisor name Chris was so understanding and tried his best to make us happy, and the Manager, Mark, was very helpful.
"Great location " Read full review on TripAdvisor   4/12/2012 Vote      
4. Thanks to manager Mark who was very courteous and helpful upon my check-in.
"Great time " Read full review on TripAdvisor   3/10/2012 Vote      
5. It would have been much more efficient for the manager to come out.
"OK, but things combine to pull it down. " Read full review on TripAdvisor   2/9/2012 Vote      
6. I stay at Wyndham properties over 60 nights a yearThis hotel is a jokeFrom the complete incompetence of the desk staff to the evening managers non caring attitudeDirty roomsDifficult parkingEven at a discountIt's a dirty poorly managed hotelIf your planning a Disney tripStay at an inexpensive Disney propertyOr the swan/dolphinOr even the holiday inn But avoid this hotel$74.
"The worst Wyndham property out there " Read full review on TripAdvisor   1/25/2012 Vote      
7. Thank you to Dewan at the front desk and James the manager for helping us to celebrate a special new year, and a special 40th birthday.
"Great place to stay if you are going to the Disney parks " Read full review on TripAdvisor   1/3/2012 Vote      
8. Special commendations go to Jessica O'Neal, our sales representative who worked with us to plan our state meeting, Marti Alexander, Director of Sales who was always supportive of our requests, Steve MacDonell, Director of Catering who provided the delectable meals and of course Jay Leonard, General Manager who personally welcomed us with a southern hospitality.
"Florida African American Student Association, Inc., FAASA " Read full review on TripAdvisor   11/26/2011 Vote      
9. We stayed for 10 days and did not have one complaint, one of the managers even helped us to find discounts on disney tickets and was extremely helpful and made our stay that much better, thank you Steve Hinson.
"Very nice! Great Family place " Read full review on TripAdvisor   11/1/2011 Vote      
10. My son and I went to the reception and asked to see a manager, James came to the desk and we explained the reason why we would like a room swap, he was brilliant and allocated us a room in the tower with a bigger closet, we were due to check out on the 19th but stayed an additional night until the 20th as we liked it so much, we travelled to St Petersberg and then for last night of our holiday stayed in a hotel near to the airport as we had an early flight, I can honestly say that Wyndham met all our expectations of what a hotel should be, OK it may be a bit dated in style compared to the Hilton and Holiday Inn across the road, we actualyy visited both of these as my daughter and friends were staying at them, but they did'nt have the friendly feel of the Wyndham, and the cleanliness is second to none, all of the hotel is so clean and pool area and surrounding gardens are superb and in my opionion better than the other hotels mentioned, I have never seen such pure white fluffy towels, and loads of staff always around, To sum up we would 100% stay here again and the hotel is under I believe a refurbishment programme, so thanks again to James, Rafael, Jill the greeter( who found a holdall we had left in the first room under the bed, and did'nt realise it was missing until we were packing to go home it had been handed in by cleaning staff), and all other staff that made our stay so good, hope to be back some time soon :-)).
"Made the right choice best value hotel so near to Down Town Disney " Read full review on TripAdvisor   8/29/2011 Vote      
   
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