Grosvenor Resort in Walt Disney World Resort, Lake Buena Vista, Front Desk

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1st

Out of 28

Grosvenor Resort in Walt Disney World Resort	Average Price: $160 Check Rates

Hotel Class:

1850 Hotel Plaza Boulevard

Lake Buena Vista, 32830 View map

3-Star Hotel Rank: 1 of 7
Average review rating: 3.73

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (72) , MyTravelGuide (133) , Travelocity (12) , TripAdvisor (2443) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (84) bar (290) bathroom (213) bed (243) bill (146) breakfast (630) charge (144) check in (358) check out (86) complimentary (49) cost (123) deal (96) dinner (116) discount (48) downtown (1133) fee (241) food (487) front desk (533) hot tub (104) hotel (3862) housekeeping (192) lake (169) lobby (483) location (888) maid (84) manager (199) money (197) parking (323) pillow (75) pool (1408) price (422) rate (171) recommend (365) restaurant (456) room (4034) room service (107) service (1004) sheets (68) shower (151) shuttle (384) staff (1386) street (227) suite (53) to park (64) towel (222) valet (76) value (147) view (544) walk (458) wireless (74)

Front desk

Appears in 533 comments.

77% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (19) clerk (20) desk (552) friendly (50) great (36) guest (19) helpful (99) hotel (60) liked (18) management (28) need (20) nice (31) night (25)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk guy could care less and had no personality.

"Will never stay here again!!! " Read full review on TripAdvisor 5/19/2012 Vote

2. Jonathan and Jenesis at the front desk were awesome.

"Great location- great service " Read full review on TripAdvisor 4/12/2012 Vote

3. ), Mike the front desk clerk, the bellman (very nice) and Carme the housekeeper were verey professional, nice and helpful.

"Great hospitatlity and Price !!!! " Read full review on TripAdvisor 4/1/2012 Vote

4. James at the front desk was helpful and extremely nice, we couldn't have asked for a better reception.

"Amazing Stay! " Read full review on TripAdvisor 3/28/2012 Vote

5. Everyone was very friendly and helpful,special thanks to Rafael at the front desk.

"great place to stay " Read full review on TripAdvisor 3/19/2012 Vote

6. The pool was very nice and the people at the front desk were nice and that is the reason I gave the two out of five score.

"Very bad first experience! " Read full review on TripAdvisor 3/19/2012 Vote

7. The staff at the front desk was very helpful with questions I had.

"Great Place :) " Read full review on TripAdvisor 3/18/2012 Vote

8. Still she and the front desk were super accommodating, and saved my neck business-wise.

"Helpful, considerate staff " Read full review on TripAdvisor 3/15/2012 Vote

9. The valets and front desk were extremely nice.

"Two hotels in one! " Read full review on TripAdvisor 3/14/2012 Vote

10. These employees made my stay that much more enjoyable:Zach at the front desk, Ibana who cleaned up my room (17017) and also Lux who cleaned my room.

"Great time " Read full review on TripAdvisor 3/10/2012 Vote