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Rank
27th
Out of 165

OHANA Waikiki West

Average Price: $102  
 
Hotel Class:
2330 Kuhio Avenue
Honolulu, 96815 View map  
2-Star Hotel Rank: 6 of 51
Average review rating: 3.3
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (69) , MyTravelGuide (8) , Travelocity (45) , TripAdvisor (594) , YahooTravel (25)
SAFE TO BOOK ? (1/5 issues found)
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Manager
Appears in 32 comments. 
44% wrote positive comments about manager
The following words were used in comments with Manager:
accommodating (3)   attitude (2)   complain (2)   desk (5)   does (2)   experience (2)   friendly (3)   helpful (7)   hotel (6)   management (32)   need (2)   noise (2)   problem (2)   reservation (2)    
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1. This latter manager was much more helpful, even had an infant bathtub sent to our room for our baby.
"Decent price, decent stay. " Read full review on TripAdvisor   4/9/2012 Vote      
2. David, the Front Desk Manager, and his staff are friendly and knowledgeable and very welcoming.
"Best Value On Waikiki " Read full review on TripAdvisor   1/14/2012 Vote      
3. David, the front desk manager, tried to be very accommodating but was overwhelmed at times with a high number of hotel registrants (i.
"Good Value " Read full review on TripAdvisor   12/28/2010 Vote      
4. We did have a problem with our swipe key a few times but that was fixed when the hotel manager came up to assist and give us new keys.
"Decent Hotel in center of Waikiki " Read full review on TripAdvisor   12/12/2009 Vote      
5. well being 11 pm and a time difference to me feeling like 4 am, i said whatever then at check out I approached it again this time getting the manager involved and he said he wasn't going to do anything about it beings that we never argued it to begin with.
"AWEFUL!!!! " Read full review on TripAdvisor   5/12/2012 Vote      
6. Very hard to believe, as we eventually (after talking with another manager and several hours wait) moved into another room which was on another side of the building and the noise level was remarkably different.
"Decent price, decent stay. " Read full review on TripAdvisor   4/9/2012 Vote      
7. The other people have been friendly and I did report it to the manager on duty.
"Old Hotel, Decent Price, Poor Customer Service " Read full review on TripAdvisor   12/4/2011 Vote      
8. The staff was friendly & helpful especially the manager Brent.
"Excellent Customer Service " Read full review on TripAdvisor   10/10/2011 Vote      
9. Brent was the most helpful hotel manager I have ever encountered.
"Excellent Customer Service " Read full review on TripAdvisor   10/10/2011 Vote      
10. Manager Mike still denied her the check-in, reluctantly accepted her suitcase for holding, and she waited around in Waikiki for the six hours it took us to land in HNL, and demand by phone that she be permitted to get the reserved room.
"Management Poor; Hotel OK " Read full review on TripAdvisor   5/30/2011 Vote      
   
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