OHANA Waikiki West, Honolulu, Manager

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Rank

27th

Out of 165

OHANA Waikiki West	Average Price: $102 Check Rates

Hotel Class:

2330 Kuhio Avenue

Honolulu, 96815 View map

2-Star Hotel Rank: 6 of 51
Average review rating: 3.3

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (69) , MyTravelGuide (8) , Travelocity (45) , TripAdvisor (594) , YahooTravel (25)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 32 comments.

44% wrote positive comments about manager

The following words were used in comments with Manager:
accommodating (3) attitude (2) complain (2) desk (5) does (2) experience (2) friendly (3) helpful (7) hotel (6) management (32) need (2) noise (2) problem (2) reservation (2)

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1. This latter manager was much more helpful, even had an infant bathtub sent to our room for our baby.

"Decent price, decent stay. " Read full review on TripAdvisor 4/9/2012 Vote

2. David, the Front Desk Manager, and his staff are friendly and knowledgeable and very welcoming.

"Best Value On Waikiki " Read full review on TripAdvisor 1/14/2012 Vote

3. David, the front desk manager, tried to be very accommodating but was overwhelmed at times with a high number of hotel registrants (i.

"Good Value " Read full review on TripAdvisor 12/28/2010 Vote

4. We did have a problem with our swipe key a few times but that was fixed when the hotel manager came up to assist and give us new keys.

"Decent Hotel in center of Waikiki " Read full review on TripAdvisor 12/12/2009 Vote

5. well being 11 pm and a time difference to me feeling like 4 am, i said whatever then at check out I approached it again this time getting the manager involved and he said he wasn't going to do anything about it beings that we never argued it to begin with.

"AWEFUL!!!! " Read full review on TripAdvisor 5/12/2012 Vote

6. Very hard to believe, as we eventually (after talking with another manager and several hours wait) moved into another room which was on another side of the building and the noise level was remarkably different.

"Decent price, decent stay. " Read full review on TripAdvisor 4/9/2012 Vote

7. The other people have been friendly and I did report it to the manager on duty.

"Old Hotel, Decent Price, Poor Customer Service " Read full review on TripAdvisor 12/4/2011 Vote

8. Brent was the most helpful hotel manager I have ever encountered.

"Excellent Customer Service " Read full review on TripAdvisor 10/10/2011 Vote

9. The staff was friendly & helpful especially the manager Brent.

"Excellent Customer Service " Read full review on TripAdvisor 10/10/2011 Vote

10. Manager Mike told her that without her name on the reservation, she was out of luck, even with photo ID showing identical home address, offer to put room on her credit card, etc. Result was that I called from the tarmac @ LAX to authorize her to check-in; was assured that all would now be OK.

"Management Poor; Hotel OK " Read full review on TripAdvisor 5/30/2011 Vote