OHANA Waikiki West, Honolulu, Front Desk

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OpinionWell
Rank

27th

Out of 165

OHANA Waikiki West	Average Price: $102 Check Rates

Hotel Class:

2330 Kuhio Avenue

Honolulu, 96815 View map

2-Star Hotel Rank: 6 of 51
Average review rating: 3.3

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (69) , MyTravelGuide (8) , Travelocity (45) , TripAdvisor (594) , YahooTravel (25)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (13) balcony (87) bar (123) bathroom (163) beach (320) bed (132) breakfast (54) cable (17) charge (17) check in (66) check out (24) closet (17) cost (33) deal (35) decor (22) dinner (15) food (109) front desk (87) hotel (1128) housekeeping (42) laundry (14) lobby (105) location (384) lunch (15) maid (13) manager (32) money (89) ocean (38) parking (151) patio (14) pillow (20) pool (190) price (157) rate (25) recommend (78) restaurant (104) room (1210) service (115) sheets (23) shower (163) shuttle (29) staff (323) street (223) suite (45) to park (16) towel (64) value (82) view (137) walk (147) wireless (37)

Front desk

Appears in 87 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
excellent (6) friendly (7) good (5) helpful (14) hotel (6) housekeeping (7) liked (3) management (5) need (4) new (4) nice (5) rude (5) service (5) staff (36) upgraded (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Overall hotel was good in many areas, like location, front desk staff great.

"Great location, poor housekeeping " Read full review on TripAdvisor 3/1/2012 Vote

2. I mostly liked the cleaning staff, front desk, hospitality suite, pool, in-room AC control, in-room safe, view and location.

"First time to Waikiki - lucked out! " Read full review on TripAdvisor 1/19/2012 Vote

3. The front desk staff was excellent every time we had the occasion to speak with them.

"Reasonably Priced - " Read full review on TripAdvisor 11/27/2011 Vote

4. Staff excellent particularly housekeeping on our floor front desk and porters excellent.

"honolulu on a budget " Read full review on TripAdvisor 11/23/2011 Vote

5. Front desk staff were very helpful, they have a hospitality room that you can use if your taking a late night flight and need to shower after visiting the beach on your last day.

"Decent Hotel " Read full review on TripAdvisor 10/30/2011 Vote

6. The front desk staff are amazing and the housekeeping staff were even better.

"Great location, great amenities! Very helpful house staff. " Read full review on TripAdvisor 9/29/2011 Vote

7. I will say though that the front desk staff was excellent.

"Would not recommend " Read full review on TripAdvisor 9/11/2011 Vote

8. Front desk and service staff are excellant.

"Good hotel " Read full review on TripAdvisor 8/5/2011 Vote

9. I went to the front desk they were very nice and offer me difrrent room but it was the same set up, according to front desk staff all handicap rooms are the same.

"Somehow OK " Read full review on TripAdvisor 7/14/2011 Vote

10. Front desk staff were nice.

"Would not be my first choice next time " Read full review on TripAdvisor 5/8/2011 Vote