4. Judy ( front desk manager) and Marie were very patient with my questions, such as availability of wireless internet, rice cooker ( which was sitting on the dinner table when I first entered the room ) and arranging the same room as my RCI excahnge for those three add-on days, There is no surprise that one side of the building has better view than the other, and they were very nice in accomodating my request since it was made months in advance.