Celebrity Resorts Waikiki, Honolulu, Front Desk

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OpinionWell
Rank

70th

Out of 165

Celebrity Resorts Waikiki	Average Price: $159 Check Rates

Hotel Class:

431 Nohonani Street

Honolulu, 96815 View map

3-Star Hotel Rank: 15 of 20
Average review rating: 4.19

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (28) , Travelocity (5) , TripAdvisor (114) , YahooTravel (18)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) balcony (15) bar (8) bargain (4) bathroom (29) beach (65) bed (27) breakfast (14) charge (7) check in (7) concierge (5) cost (7) deal (7) dinner (6) discount (3) fee (9) food (15) front desk (31) hot tub (16) hotel (188) housekeeping (10) lobby (13) location (69) maid (5) maid service (4) manager (11) money (21) ocean (8) parking (46) pool (94) price (31) rate (7) recommend (13) restaurant (15) room (222) service (25) sheets (8) shower (17) shuttle (3) spa (5) staff (114) street (40) suite (15) to park (6) towel (11) value (8) view (32) walk (30) walk in (3) wireless (11)

Front desk

Appears in 31 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
best (3) celebrating (3) desk (32) friendly (3) good (2) guest (3) helpful (8) hotel (5) housekeeping (2) internet (3) management (3) nice (4) offers (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is very good including the housekeepers, front desk, maintainence and Paul (the manager).

"A peaceful place in a busy city " Read full review on TripAdvisor 5/21/2012 Vote

2. I gave it a poor rather than terrible rating because the location is not bad and the front desk staff is very nice and really does try to help.

"YUCK " Read full review on TripAdvisor 5/19/2012 Vote

3. no coffee maker in room, mentioned it to front desk next morning they brought me a new one.

"Will be back " Read full review on TripAdvisor 5/12/2012 Vote

4. The staff is wonderful, Christieanh is so helpful at the front desk.

"THANK-YOU " Read full review on TripAdvisor 5/3/2012 Vote

5. The next morning we came up to the front desk and we were told that the staff will move our bags into a new room and we do not have to worry about anything.

"Great older hotel with the friendliest and greatest staff ! " Read full review on TripAdvisor 3/4/2012 Vote

6. Brian and Aaron at the front desk were the best.

"A Hidden Oasis! " Read full review on TripAdvisor 1/27/2009 Vote

7. All of the employees there were wonderful, from housekeeping to the front desk.

"First time in Hawaii was impressed with hotel. " Read full review on Expedia 1/8/2009 Vote

8. The front desk staff was friendly, the poolside pancake breakfast was fun, the concierge service was a plus - I can't remember the young lady's name, I want to say it was Kealia - I'm so sorry I can't remember the spelling - but she was so sweet, and so helpful in getting us tickets for a sunset catamaran cruise, and tickets for Pearl Harbor.

"HIdden gem " Read full review on TripAdvisor 12/28/2008 Vote

9. Upon arriving we went to the front desk where Joemar and Aaron helped check us in.

"Wonderful stay here " Read full review on TripAdvisor 8/5/2008 Vote

10. I called Marie at the front desk of the Celebrity and they went out of their way to help him and got him booked into a one bedroom there.

"Home away from home " Read full review on TripAdvisor 7/5/2008 Vote