OHANA East, Honolulu, Service

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Rank

33rd

Out of 165

OHANA East	Average Price: $126 Check Rates

Hotel Class:

150 Kaiulani Avenue

Honolulu, 96815 View map

3-Star Hotel Rank: 5 of 20
Average review rating: 3.93

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (122) , Travelocity (20) , TripAdvisor (415) , YahooTravel (25)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (14) balcony (68) bar (42) bath (7) bathroom (96) beach (275) bed (63) breakfast (50) charge (16) check in (42) check out (16) closet (18) cost (25) deal (20) decor (9) dinner (10) food (51) front desk (113) gym (11) hot tub (9) hotel (687) housekeeping (24) laundry (13) lobby (73) location (265) lunch (11) maid (9) manager (10) money (40) ocean (46) parking (68) pillow (12) pool (113) price (93) rate (20) recommend (51) restaurant (104) room (680) service (85) shower (75) shuttle (20) staff (238) street (77) suite (41) towel (32) tub (7) value (47) view (117) walk (104) wireless (20)

Service

Appears in 85 comments.

77% wrote positive comments about service

The following words were used in comments with Service:
clean (9) customer (6) desk (8) elevator (5) excellent (11) free (16) friendly (12) good (12) great (7) hotel (27) location (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Rooms were clean, housekeeping service was excellent.

"excellant all around " Read full review on TripAdvisor 5/16/2012 Vote

2. Brian, who answered the phone when I called Guest Services, was very friendly and as he knew I was a Kamaaina, he truly expressed the Aloha Spirit.

"Excellent location & staff! " Read full review on TripAdvisor 5/7/2012 Vote

3. To go farther afield, you can take the excellent trolley service.

"Average hotel with great location. " Read full review on TripAdvisor 4/23/2012 Vote

4. Good service.

"Average hotel with great location. " Read full review on TripAdvisor 4/23/2012 Vote

5. The hotel itself was clean, the service was always prompt and the staff friendly.

"First time to Hawaii. Will definately go again :-) " Read full review on TripAdvisor 3/3/2012 Vote

6. which offers you a pool, spa, laundry, safe, and great customer service at half the price of other hotels then i would recommend the Ohana Waikiki East Hotel.

"Great Budget Hotel! Mahalo! " Read full review on TripAdvisor 2/23/2012 Vote

7. The lady who serviced the 16th floor was excellent, she was very polite and helpful and had my room serviced with towels and sheets everyday without fail.

"Great Budget Hotel! Mahalo! " Read full review on TripAdvisor 2/23/2012 Vote

8. Excellent service there.

"Great Budget Hotel! Mahalo! " Read full review on TripAdvisor 2/23/2012 Vote

9. The hotel offers free trolley service but just showing your room key.

"We enjoyed our stay over New Years 2012 at the Ohana East " Read full review on TripAdvisor 1/29/2012 Vote

10. Unlike some, If didn't find the service to be anything spectacular.

"Not great. Not bad. " Read full review on TripAdvisor 12/4/2011 Vote