OHANA East, Honolulu, Front Desk

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Rank

33rd

Out of 165

OHANA East	Average Price: $126 Check Rates

Hotel Class:

150 Kaiulani Avenue

Honolulu, 96815 View map

3-Star Hotel Rank: 5 of 20
Average review rating: 3.93

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (122) , Travelocity (20) , TripAdvisor (415) , YahooTravel (25)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (14) balcony (68) bar (42) bath (7) bathroom (96) beach (275) bed (63) breakfast (50) charge (16) check in (42) check out (16) closet (18) cost (25) deal (20) decor (9) dinner (10) food (51) front desk (113) gym (11) hot tub (9) hotel (687) housekeeping (24) laundry (13) lobby (73) location (265) lunch (11) maid (9) manager (10) money (40) ocean (46) parking (68) pillow (12) pool (113) price (93) rate (20) recommend (51) restaurant (104) room (680) service (85) shower (75) shuttle (20) staff (238) street (77) suite (41) towel (32) tub (7) value (47) view (117) walk (104) wireless (20)

Front desk

Appears in 113 comments.

72% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (6) desk (115) floor (4) friendly (27) great (7) helpful (23) hotel (14) housekeeping (6) informative (4) liked (4) maintenance (5) rude (5) service (5) staff (39) towel (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When we checked in the girl at the front desk was super nice and very helpful.

"Great for Kama'aina's and Tourists!!!!! " Read full review on TripAdvisor 4/11/2012 Vote

2. Angie at the front desk was very polite, helpful and extremely friendly.

"Great Budget Hotel! Mahalo! " Read full review on TripAdvisor 2/23/2012 Vote

3. Tracey @ the front desk was efficient and full of aloha as always and check-in was a breeze.

"Home away from home! " Read full review on TripAdvisor 1/26/2012 Vote

4. Front desk and concierge staff were friendly and helpful.

"Conveniently located hotel " Read full review on TripAdvisor 1/11/2012 Vote

5. The housekeeping staff does a great job at keeping things clean and the front desk staff was very friendly and helpful.

"Great stay for the price! " Read full review on TripAdvisor 1/11/2012 Vote

6. everytime i speak to the front desk its like a huge bother.

"Very Poor Experience " Read full review on TripAdvisor 12/18/2011 Vote

7. From the front desk women, to the bell hop and the cleaning ladies, they are super friendly and helpful.

"Number one choice to stay in Waikiki " Read full review on TripAdvisor 12/11/2011 Vote

8. None of the people at the front desk were very nice; just doing their job and not enjoying it.

"Needs to be renovated " Read full review on TripAdvisor 12/4/2011 Vote

9. In fact all the staff we met, bellman and front desk were friendly.

"Location, Location, Location " Read full review on TripAdvisor 9/24/2011 Vote

10. Out of nine days Internet was working in the room only once for less then a day, after calling multiple times to tech support spending hours on the phone and asking for help at the front desk, I finally gave up and used wireless in the lobby, that I should admit worked all the time, but what an inconvenience it was .

"stay somewhere else ! " Read full review on TripAdvisor 9/11/2011 Vote