OHANA East, Honolulu, Manager

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Rank

33rd

Out of 165

OHANA East	Average Price: $126 Check Rates

Hotel Class:

150 Kaiulani Avenue

Honolulu, 96815 View map

3-Star Hotel Rank: 5 of 20
Average review rating: 3.93

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (122) , Travelocity (20) , TripAdvisor (415) , YahooTravel (25)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 10 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
helpful (2) hotel (2) management (10) night (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk manager was more helpful eventually and gave a phone number to call for assistance.

"Good value tourist hotel with patchy service " Read full review on TripAdvisor 3/2/2011 Vote

2. The next morning I asked about changing rooms and was told I'd have to wait for the manager who wouldn't be in til 10, but they'd leave him a message.

"Good location, reasonable price but thin walls. " Read full review on TripAdvisor 2/29/2012 Vote

3. The manager changed our room to one that was a little bigger and cleaner.

"Needs to be renovated " Read full review on TripAdvisor 12/4/2011 Vote

4. I went to the front desk and asked for the manager.

"Needs to be renovated " Read full review on TripAdvisor 12/4/2011 Vote

5. The hotel manager upgraded us to a King bed on a higher floor.

"Great service, terrific staff, perfect location. " Read full review on TripAdvisor 5/26/2011 Vote

6. The booking for extra nights was not honoured by the front desk manager and we had to find alternative accommodation at short notice in a busy town.

"Good value tourist hotel with patchy service " Read full review on TripAdvisor 3/2/2011 Vote

7. Clearly nothing came out of our complaint as we were not even transferred to a manager, nor did anyone call us to inquire further about our missing items.

"Great Location, Horrible Staff, Dishonest Housekeeping " Read full review on TripAdvisor 12/5/2010 Vote

8. We declined this as we were there for 6 nights and was told the manager would contact us the next day which of course he never did.

"Rude Receptionist " Read full review on TripAdvisor 10/1/2010 Vote

9. The Hotel Manager handled the Psunami warning very smoothly, keeping the guests updated and informed until the all clear was given.

"One of my best times ever! " Read full review on TripAdvisor 3/9/2010 Vote

10. The staff is not very helpful or friendly but the manager is.

"Perfect location " Read full review on TripAdvisor 3/11/2009 Vote