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Rank
21st
Out of 56

The Standard Miami

Average Daily Rate: NA  
 
Hotel Class:
40 Island Avenue
Miami Beach, 33139 View map  
4-Star Hotel Rank: 21 of 34
Average review rating: 4.09
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (34) , TripAdvisor (129)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 21 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
disappoint (2)   generous (5)   great (2)   guest (2)   helpful (3)   hotel (5)   management (22)   nice (3)   night (4)    
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1. The hotel manager ( Matt i beleive) was super cool.
"I'm in Miami....... " Read full review on TripAdvisor   3/25/2010 Vote      
2. A manager came by and helped out, I got the paper, he confirmed it had breakfast.
"Below Standard " Read full review on TripAdvisor   6/13/2009 Vote      
3. So we decided that night to leave and go home in the morning, we called the very nice manager George and let him know that we were leaving and we did not feel comfortable at The Standard.
"They take The Standard to the heart.. " Read full review on TripAdvisor   6/25/2007 Vote      
4. Luckily George the night manager had some really good training in calming a guest down, because he was very nice and explained everything and calmed us down.
"They take The Standard to the heart.. " Read full review on TripAdvisor   6/25/2007 Vote      
5. However, I felt for her, because the manager seemed uninterested in helping her and was generally rude.
"I thought it was supposed to be better the 2nd time around? " Read full review on TripAdvisor   5/14/2007 Vote      
6. This was something I never thought I would hear from a hotel manager in this type of establishment.
"OMG. Really? " Read full review on TripAdvisor   2/10/2009 Vote      
7. The manager said that he checked with his manager regarding how the spa treatment went.
"OMG. Really? " Read full review on TripAdvisor   2/10/2009 Vote      
8. This was unbelievable to me that a hotel manager would say something so insensitive to any guest.
"OMG. Really? " Read full review on TripAdvisor   2/10/2009 Vote      
9. The women said she did not think they could do that, so I asked to please speak with the manager.
"OMG. Really? " Read full review on TripAdvisor   2/10/2009 Vote      
10. After calling and emailing the general manager and her assistant several times, I finally got an email from her several days later, apologizing for the bad service, and saying that they would credit my account for just the spa service, and also invited us down for a comp weekend on them sometime after I had 'calmed down'.
"OMG. Really? " Read full review on TripAdvisor   2/10/2009 Vote      
   
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