The Standard Miami, Miami Beach, Front Desk

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Rank

21st

Out of 56

The Standard Miami	Average Daily Rate: NA Check Rates

Hotel Class:

40 Island Avenue

Miami Beach, 33139 View map

4-Star Hotel Rank: 21 of 34
Average review rating: 4.09

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (34) , TripAdvisor (129)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (12) bar (12) bath (40) bathroom (17) bathtub (15) beach (73) bed (22) bill (12) breakfast (35) charge (14) check in (14) deal (11) decor (10) dinner (10) fee (7) food (55) front desk (29) hot tub (9) hotel (284) housekeeping (10) lobby (32) location (30) lunch (12) manager (21) massage (19) money (10) ocean (16) parking (14) patio (14) pool (173) price (17) rate (12) recommend (18) restaurant (35) room (306) room service (9) sauna (14) service (86) shower (22) shuttle (13) spa (140) staff (86) steam (17) towel (13) tub (23) valet (36) valet parking (7) view (43) walk (18) wireless (7)

Front desk

Appears in 29 comments.

66% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (4) informative (2) lobby (2) management (3)

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1. At first it very much compared unfavorably, with I-could-care-less-about-you attitude from the front desk at check-in, which continued throughout the stay.

"Really grew on me... " Read full review on TripAdvisor 4/22/2010 Vote

2. But the front desk acted like they were in a dentists chair and you were the dentist every time you asked them a question.

"Really grew on me... " Read full review on TripAdvisor 4/22/2010 Vote

3. On the plus side the standard front desk were decent enough to comp the first night at the Anglers, and pay for the taxi to and from.

"Nice hotel, shame about the overbooking and service " Read full review on TripAdvisor 8/29/2008 Vote

4. The front desk staff and lobby assistants were friendly, competent and efficient; we absolutely loved the concierge.

"We will definitely go back! " Read full review on TripAdvisor 11/13/2007 Vote

5. On another night we sat near the (unattended) indoor bar and finally had to ask the front desk attendant to get us a waiter so we could order a drink.

"There Are Major Staffing Problems at The Standard " Read full review on TripAdvisor 4/3/2010 Vote

6. They didn't exist and what I got from the front desk disappeared the next day.

"Nice, but clueless " Read full review on TripAdvisor 3/18/2010 Vote

7. You would call the front desk for items, and they would never come.

"I would never stay here again " Read full review on TripAdvisor 3/4/2010 Vote

8. Our room minibar had nothing in it so we called front desk for bottles of water.

"Gone done since I stayed 3 years ago " Read full review on TripAdvisor 3/3/2010 Vote

9. The staff was no help - other than the guy at the front desk when we checked in - he was helpful, but that was about it.

"waste of our miles " Read full review on TripAdvisor 11/4/2009 Vote

10. Service was excellent, especially by Alex from the front desk who showed us to our room, and Steve from valet.

"A truly enjoyable stay " Read full review on TripAdvisor 8/24/2009 Vote