The Kent, Miami Beach, Service

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Home » United States » Florida » Miami Beach Hotels » The Kent

OpinionWell
Rank

26th

Out of 56

The Kent	Average Daily Rate: NA Check Rates

Hotel Class:

1131 Collins Avenue

Miami Beach, 33139 View map

2-Star Hotel Rank: 6 of 52
Average review rating: 3.61

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (1) , Travelocity (7) , TripAdvisor (92)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Service

Appears in 21 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
good (2) great (2) hotel (4) lacking (3) poor (2) reviews (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. With gratuities built in they are comfortable giving whatever service they feel like at that moment.

"Do Wth It What You Will but Consider Yorself Warned " Read full review on TripAdvisor 7/6/2009 Vote

2. Service are great.

"Very nice and convinient place to stay " Read full review on Expedia 6/17/2009 Vote

3. I was already pleased with the service.

"Had a great experience.. " Read full review on TripAdvisor 6/3/2009 Vote

4. The service was attentive and responsive.

"A nice hotel, a good location, and a great deal " Read full review on Expedia 3/18/2009 Vote

5. The service was good and the facilities (besides the hotel was in remodeling) was ok.

"Good times " Read full review on Travelocity 1/1/2009 Vote

6. Service was good.

"Great location, decent room. " Read full review on Expedia 3/13/2008 Vote

7. Questionable looking maids (we refused cleaning service)5.

"Noisy. Funky. Location. " Read full review on TripAdvisor 2/23/2008 Vote

8. I have stayed at far cheaper hotels around the country and oversees and have received much better customer service then The Kent was able or willing to provide.

"Lack of service " Read full review on TripAdvisor 5/11/2007 Vote

9. Not much said for the staff as they were non existent and know nothing about hospitality or customer service ( I think they need training, just a thought).

"Don't Stay Here! " Read full review on TripAdvisor 5/31/2010 Vote

10. the staff was great, especially housekeeping, they were always very polite and let me choose what time I wanted service on my room.

"Liked the Kent " Read full review on TripAdvisor 4/15/2010 Vote