The Kent, Miami Beach, Front Desk

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OpinionWell
Rank

26th

Out of 56

The Kent	Average Daily Rate: NA Check Rates

Hotel Class:

1131 Collins Avenue

Miami Beach, 33139 View map

2-Star Hotel Rank: 6 of 52
Average review rating: 3.61

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (1) , Travelocity (7) , TripAdvisor (92)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) bar (14) bath (3) bathroom (30) beach (103) bed (25) breakfast (11) check in (10) check out (5) closet (7) cost (3) deal (3) decor (8) discount (2) food (6) front desk (35) hotel (227) housekeeping (4) lobby (26) location (66) lunch (3) maid (3) maid service (2) manager (9) money (15) ocean (27) parking (14) pillow (3) pool (3) price (34) rate (4) recommend (14) restaurant (22) room (233) room service (3) service (21) sheets (9) shower (21) staff (54) street (13) suite (4) to park (2) towel (23) tub (2) valet parking (2) value (8) view (4) walk (23) water pressure (3) wireless (2)

Front desk

Appears in 35 comments.

60% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (2) clerk (2) desk (37) employee (3) free (2) friendly (7) hallway (2) helpful (6) hotel (7) nice (4) night (3) problem (2) rude (3) smell (2) staff (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk was friendly.

"Great Location !! " Read full review on Expedia 9/11/2009 Vote

2. The front desk staff was friendly and helpful.

"Worth it! " Read full review on TripAdvisor 6/2/2009 Vote

3. The Front desk staff was extremly helpful polite and ensured we would have a great time, offerd VIP passes and rides back and forth.

"This Hotel Need to be on ocean front.... (replace the colony) " Read full review on TripAdvisor 5/3/2009 Vote

4. I was greeted by a very friendly front desk.

"Very Cozy, and most importantly Quiet.. " Read full review on TripAdvisor 4/22/2009 Vote

5. Everyone was very welcoming, and the front desk person was very helpful.

"The Most comfortable hotel I have stayed at thus far... " Read full review on TripAdvisor 4/16/2009 Vote

6. Louis at the front desk was MORE than helpful and was extremely sweet answering all of our questions.

"Absolutely Perfect for a Singles Weekend!! " Read full review on TripAdvisor 2/3/2009 Vote

7. Front desk staff was friendly.

"Good Hotel Great Location " Read full review on Expedia 12/3/2008 Vote

8. The personnel in the front desk are nice persons (or maybe it was 'cause I'm latino, all of them are Latino) .

"Ok just for sleep " Read full review on TripAdvisor 9/17/2008 Vote

9. ( Very good prices) The day and night time front desk staff were very nice and efficient.

"Nice low key hotel " Read full review on TripAdvisor 5/7/2008 Vote

10. Not to mention the hotel party in the room above us that lasted until 5 am even AFTER we called down to the front desk to ask them to quiet down and the front desk clerk tells us HE KNOWS ABOUT THE PARTY.

"NOT HAPPY WITH STAY HERE!!! " Read full review on Expedia 5/6/2008 Vote