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Rank
57th
Out of 468

The Ritz-Carlton, Coconut Grove

Average Daily Rate: NA  
 
Hotel Class:
3300 Southwest 27th Avenue
Miami, 33133 View map  
5-Star Hotel Rank: 7 of 16
Average review rating: 4.71
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (36) , Travelocity (5) , TripAdvisor (63)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Towel
Appears in 6 comments. 
33% wrote positive comments about towel
The following words were used in comments with Towel:
 
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1. The house keeping staff does a wonderful job keeping the bathrooms stocked with fresh fluffy towels and a nice turn down service in the evenings.
"Close location to Coconut Grove Art Festival " Read full review on TripAdvisor   2/20/2012 Vote      
2. Well, needless to say there were no towels and I had to carry 2 freezing children up to the room.
"Thought it would be better. " Read full review on TripAdvisor   1/2/2012 Vote      
3. The same night we went down to the pool, I even called to ask if they had towels down there and was told yes.
"Thought it would be better. " Read full review on TripAdvisor   1/2/2012 Vote      
4. The next day went to the pools again, this time in the middle of the afternoon, still no towels even asked for someone to bring us one 2 times- never got the towel.
"Thought it would be better. " Read full review on TripAdvisor   1/2/2012 Vote      
5. My husband had arranged for a rose petal welcome in the bedroom, very romantic :)My only slight disappointment was the pool area, we were out reletively early I guess but all of the mattresses had been left out on the beds and it had rained overnight so although we were given towels we were sitting on very damp beds, the pool could have done with a clean and the area generally looked a little 'un loved'.
"Lovely Interior, Lovely staff. " Read full review on TripAdvisor   11/7/2011 Vote      
6. We asked for towels and got more complaints about the manager from staff but waited at least an hour before we even got towels.
"REALLY BAD for a Ritz, management atrocious ! " Read full review on TripAdvisor   1/16/2012 Vote      
   
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