The Ritz-Carlton, Coconut Grove, Miami, Manager

OpinionWell's Blog

Home » United States » Florida » Miami Destinations » Miami Hotels » The Ritz-Carlton, Coconut Grove

OpinionWell
Rank

57th

Out of 468

The Ritz-Carlton, Coconut Grove	Average Daily Rate: NA Check Rates

Hotel Class:

3300 Southwest 27th Avenue

Miami, 33133 View map

5-Star Hotel Rank: 7 of 16
Average review rating: 4.71

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (36) , Travelocity (5) , TripAdvisor (63)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (4) balcony (5) bar (11) bath (4) bathroom (7) beach (24) bed (12) bill (4) breakfast (22) brunch (2) charge (2) check in (9) check out (2) concierge (5) cost (2) deal (2) dinner (7) downtown (5) fitness center (3) food (17) front desk (10) gym (5) hotel (127) landscape (2) lobby (19) location (24) lunch (2) manager (9) money (2) parking (3) pillow (3) pool (32) price (7) rate (10) recommend (13) restaurant (29) room (81) room service (8) service (55) sheets (5) shower (3) spa (7) staff (55) street (4) suite (7) towel (6) tub (3) valet (7) view (9) walk (14)

Manager

Appears in 9 comments.

50% wrote positive comments about manager

The following words were used in comments with Manager:
complain (2) fresh (2) hotel (6) liked (2) management (9) towel (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. The general manager, Mrs VOLKART was also very friendly and checking every single detail in the hotel.

"EXCELLENT !!! " Read full review on TripAdvisor 5/20/2012 Vote

2. The manager of this hotel runs it like it is a Days Inn.

"REALLY BAD for a Ritz, management atrocious ! " Read full review on TripAdvisor 1/16/2012 Vote

3. ) I finally asked the manager to bring some fresh eggs, and it was only then that fresh eggs were put out.

"Love Ritz Carlton but NOT this one! " Read full review on TripAdvisor 1/6/2012 Vote

4. Alex Blanco, the hotel manager.

"A Lovely Experience " Read full review on TripAdvisor 3/20/2012 Vote

5. The manager was useless in terms of dealing with any and all problems we had during our stay.

"REALLY BAD for a Ritz, management atrocious ! " Read full review on TripAdvisor 1/16/2012 Vote

6. I spoke with the Manager of the Hotel, Jacqueline Volkart, prior to our visit and she really went over and beyond to make sure our stay was special.

"Fabulous getaway " Read full review on TripAdvisor 11/1/2011 Vote

7. It took over 30 minutes before someone took my order but they were glad to complain to me about the manager.

"REALLY BAD for a Ritz, management atrocious ! " Read full review on TripAdvisor 1/16/2012 Vote

8. We asked for towels and got more complaints about the manager from staff but waited at least an hour before we even got towels.

"REALLY BAD for a Ritz, management atrocious ! " Read full review on TripAdvisor 1/16/2012 Vote

9. We complained to the hotel manager who was very apologetic and told us that he would like to think for a few hours to decide upon what he might be able to do to make sure that we wouldn't leave his hotel unhappy.

"construction noise spoiled our stay " Read full review on TripAdvisor 3/4/2011 Vote