ResortQuest Maui Kaanapali Villas (formerly Aston), Lahaina, Front Desk

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Rank

15th

Out of 91

ResortQuest Maui Kaanapali Villas (formerly Aston)	Average Price: $190 Check Rates

Hotel Class:

45 Kai Ala Drive

Lahaina, 96761 View map

3-Star Hotel Rank: 7 of 20
Average review rating: 3.82

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (10) , TripAdvisor (454) , YahooTravel (32)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (18) balcony (37) bar (22) bathroom (68) beach (487) beachfront (12) bed (61) breakfast (47) charge (18) check in (22) cost (19) deal (21) decor (27) dinner (32) fee (28) food (61) front desk (96) gym (11) highway (17) hot tub (21) hotel (308) housekeeping (21) landscape (14) laundry (14) lobby (47) location (150) lunch (21) maid (15) manager (17) money (32) ocean (127) parking (52) patio (21) pool (296) price (72) rate (20) recommend (42) restaurant (150) room (587) service (48) shower (30) shuttle (14) spa (18) staff (188) street (14) suite (31) towel (49) value (35) view (188) walk (124)

Front desk

Appears in 96 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (8) desk (97) friendly (9) great (9) guest (4) helpful (13) hotel (4) housekeeping (4) maintenance (4) management (4) nice (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Every room is different because they are all privately owned condos but the staff at the front desk are really nice and will help you pick a good room if you ask.

"Our "go to" place on Maui " Read full review on TripAdvisor 4/25/2012 Vote

2. Gayle at the front desk was absolutely wonderful and patient while ensuring we had the room we wanted.

"Amazing vacation!! Beautiful Studio~Garden view!! " Read full review on TripAdvisor 4/23/2012 Vote

3. My only complaint is that the front desk staff, with the exception of one, were all very distracted and not very welcoming.

"Great Family Spot " Read full review on TripAdvisor 4/16/2012 Vote

4. Note to management: Joe, at the front desk, is wonderful.

"Great choice " Read full review on TripAdvisor 3/30/2012 Vote

5. Started off with a nice chat with the front desk as we checked in about 9 p.m. Room was clean and the view was great.

"wonderful trip " Read full review on TripAdvisor 3/23/2012 Vote

6. The room was immaculate, the housekeeping excellent, and the front desk friendly and helpful.

"Hidden Gem " Read full review on TripAdvisor 12/5/2011 Vote

7. The front desk and Shirley the concierge were wonderful.

"This place is paradise, Hawaaian style! " Read full review on TripAdvisor 12/4/2011 Vote

8. Great Front Desk staff.

"Looking for a Spacious Studio? THIS IS IT!!! " Read full review on TripAdvisor 11/8/2011 Vote

9. When we got there the guy who helped us at the front desk was very friendy.

"Very clean room " Read full review on TripAdvisor 10/12/2011 Vote

10. maids, bartenders, front desk, groundskeepers, etc.We had a 1 bedroom condo, which worked out perfect.

"Great quiet get-away location " Read full review on TripAdvisor 10/9/2011 Vote