Hyatt Regency Maui Resort & Spa, Lahaina, Service

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Rank

3rd

Out of 91

Hyatt Regency Maui Resort & Spa	Average Price: $420 Check Rates

Hotel Class:

200 Nohea Kai Drive

Lahaina, 96761 View map

4-Star Hotel Rank: 2 of 12
Average review rating: 4.17

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (141) , MyTravelGuide (166) , Travelocity (40) , TripAdvisor (1565) , YahooTravel (80)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (84) balcony (186) bar (326) bathroom (235) beach (1170) bed (238) breakfast (693) cabana (77) charge (121) check in (183) check out (65) closet (59) complimentary (54) concierge (128) cost (122) deal (108) dinner (206) fee (181) food (696) front desk (222) gym (81) hotel (2542) housekeeping (87) landscape (52) lobby (310) location (437) lunch (103) manager (52) massage (69) money (141) ocean (760) parking (389) pool (1696) price (264) rate (119) recommend (292) restaurant (701) room (2397) room service (69) service (617) shower (90) spa (193) staff (784) suite (79) towel (221) valet (161) valet parking (77) value (52) view (909) walk (454)

Service

Appears in 616 comments.

86% wrote positive comments about service

The following words were used in comments with Service:
beauty (39) clean (26) customer (52) desk (27) drink (22) excellent (57) food (83) friendly (54) good (60) great (126) hotel (98) nice (33)

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1. The spa itself has adequate facilities for steam, shower, hot tub relaxtion pre or post service and is beautifully simplistic, zen-like, taking advantage of the sweeping Pacific views in their open air relaxation room .

"Spa Moana " Read full review on TripAdvisor 5/22/2012 Vote

2. This hotel has great service and is completely beautiful.

"Great Vacation " Read full review on TripAdvisor 5/20/2012 Vote

3. The poolside service could be a little better staffed, so be prepared to wait a while for someone to come by and take your drink order.

"Amazing!! " Read full review on TripAdvisor 5/14/2012 Vote

4. ' Best customer service, super friendly workers.

"Once again, never dissapointing! " Read full review on TripAdvisor 5/10/2012 Vote

5. Great pools, water falls you can swim under, really fun water slide, sand bottom shallow area for babies, and great poolside food service.

"Once again, never dissapointing! " Read full review on TripAdvisor 5/10/2012 Vote

6. Skip this - for what they charge here, you deserve decent service.

"Another Overpriced Plastic "Paradise" " Read full review on TripAdvisor 4/30/2012 Vote

7. I'd suggest you take the pier walk down along the beach to Whalers Village nearby and try Leilani's (sp?) for great service and great food.

"Another Overpriced Plastic "Paradise" " Read full review on TripAdvisor 4/30/2012 Vote

8. We met many terrific customer service focused staff members helping us to have the best vacation possible.

"5 Star Experience " Read full review on TripAdvisor 4/28/2012 Vote

9. Service was great & the restaurants were very good.

"Great grounds,service & pool , but dated rooms " Read full review on TripAdvisor 4/26/2012 Vote

10. This resort is beautiful and the service is exceptional.

"Wonderful stay in Maui! " Read full review on TripAdvisor 4/24/2012 Vote