Hyatt Regency Maui Resort & Spa, Lahaina, Manager

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Rank

3rd

Out of 91

Hyatt Regency Maui Resort & Spa	Average Price: $420 Check Rates

Hotel Class:

200 Nohea Kai Drive

Lahaina, 96761 View map

4-Star Hotel Rank: 2 of 12
Average review rating: 4.17

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (141) , MyTravelGuide (166) , Travelocity (40) , TripAdvisor (1565) , YahooTravel (80)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (84) balcony (186) bar (326) bathroom (235) beach (1170) bed (238) breakfast (693) cabana (77) charge (121) check in (183) check out (65) closet (59) complimentary (54) concierge (128) cost (122) deal (108) dinner (206) fee (181) food (696) front desk (222) gym (81) hotel (2542) housekeeping (87) landscape (52) lobby (310) location (437) lunch (103) manager (52) massage (69) money (141) ocean (760) parking (389) pool (1696) price (264) rate (119) recommend (292) restaurant (701) room (2397) room service (69) service (617) shower (90) spa (193) staff (784) suite (79) towel (221) valet (161) valet parking (77) value (52) view (909) walk (454)

Manager

Appears in 52 comments.

44% wrote positive comments about manager

The following words were used in comments with Manager:
apologetic (3) clean (4) complain (5) credit (4) desk (9) experience (5) honeymoon (5) hotel (9) housekeeping (3) management (55) rude (4) service (7) staff (7) wondering (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Tim, the housekeeping manager took care of my concerns and was very receptive to my issues.

"Paradise on Kaanapali Beach " Read full review on TripAdvisor 6/6/2011 Vote

2. Additionally, the General Manager provided us with a wonderful bottle of champagne and chocolate covered strawberries in recognition of our honeymoon.

"An amazing stay for a honeymoon! Do not miss this resort!!! " Read full review on TripAdvisor 9/11/2010 Vote

3. From the bellmen to the Manager, everyone was extremely friendly and easy to deal with.

"Incredible honeymoon...don't listen to the complainers..... " Read full review on TripAdvisor 6/22/2010 Vote

4. We were about to leave and go to the Ritz Carlton when a wonderful manager appeared, i genuinely think he felt bad and he seemed embarrassed by what we had experienced.

"NO LOYALTY FOR CLUB MEMBERS AT HYATT MAUI " Read full review on TripAdvisor 5/19/2010 Vote

5. This time we talked to the front desk manager and she recommended that we change rooms.

"As nice as we remembered " Read full review on TripAdvisor 2/28/2009 Vote

6. We finally asked for our ticket after he never came back and complained to the manager who promptly credited our hotel account for the dinner.

"Wouldn't Stay Here Again for the $$$ " Read full review on TripAdvisor 1/2/2008 Vote

7. We went down to speak with the manager, Adam, who quickly changed our entire experience.

"Happy in the end " Read full review on TripAdvisor 5/16/2012 Vote

8. He gave us the bottle along with the business card of the guest services manager.

"Made us feel at home " Read full review on TripAdvisor 5/7/2012 Vote

9. From the resort managers to the housekeeping ladies.

"Amazing Honeymoon!!!! " Read full review on TripAdvisor 4/25/2012 Vote

10. To the Hyatt's credit, the next day when my husband was in the lobby a manager asked how his stay was going and refunded the full cost of the luau upon hearing of our experience.

"Wonderful week in Maui with our kids " Read full review on TripAdvisor 4/23/2012 Vote