El Cortez Hotel And Casino, Las Vegas, Service

OpinionWell's Blog

Home » United States » Nevada » Las Vegas Destinations » Las Vegas Hotels » El Cortez Hotel And Casino

OpinionWell
Rank

71st

Out of 481

El Cortez Hotel And Casino	Average Price: $49 Check Rates

Hotel Class:

600 Fremont Street

Las Vegas, 89101 View map

2-Star Hotel Rank: 9 of 99
Average review rating: 3.81

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (120) , TripAdvisor (309)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (10) bar (25) bargain (14) bath (16) bathroom (92) bed (81) breakfast (38) cabana (64) charge (17) check in (68) check out (20) closet (13) cost (14) deal (57) decor (17) dinner (20) downtown (167) food (122) front desk (52) hotel (515) housekeeping (18) lobby (23) location (89) maid (10) manager (11) money (50) parking (74) pillow (17) pool (17) price (144) rate (48) recommend (52) restaurant (54) room (859) service (79) sheets (13) shower (57) shuttle (17) staff (130) street (183) suite (91) towel (24) tub (20) valet (17) valet parking (11) value (46) view (53) walk (84) water pressure (11) wireless (12)

Service

Appears in 79 comments.

87% wrote positive comments about service

The following words were used in comments with Service:
excellent (7) food (15) free (4) friendly (12) good (27) great (15) helpful (6) hotel (13) liked (4) slow (5) staff (5) useful (4) valet (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. They also offer free hourly airport shuttle service by car.

"EXCELLENT FOR THE PRICE IN DOWNTOWN LAS VEGAS " Read full review on TripAdvisor 5/20/2012 Vote

2. TIPS: Use valet when you arrive, because bell service helps a lot when you have to use stairs.

"El Cortez continues to impress! " Read full review on TripAdvisor 4/22/2012 Vote

3. The customer service was good and the slots paid enough to keep me playing.

"Not Bad " Read full review on TripAdvisor 4/10/2012 Vote

4. It is voted in the top 5 in Vegas, and the food, ambiance and service are fantastic.

"Another Great Stay At The El Cortez! " Read full review on TripAdvisor 3/4/2012 Vote

5. On the days that we wanted housekeeping service they came in and did a great job.

"Good Value Downtown " Read full review on TripAdvisor 2/25/2012 Vote

6. The valet service was always friendly and on good time.

"Average " Read full review on TripAdvisor 2/24/2012 Vote

7. Friendly service at the reception desk.

"Coping badly in the Cabana suites.. " Read full review on TripAdvisor 2/16/2012 Vote

8. Most of the time, good drink service as well.

"My favourite place to play blackjack and roulette " Read full review on TripAdvisor 1/11/2012 Vote

9. 25 roulettemostly good drink service (of course tipping helps get good service)the clientele are generally unpretentious people that want to have fun (unlike the strip)couple nice blackjack dealers (David) Negative points:very, very, very smokeymost of their dealers barely speak Englishsometimes in the later evening or shift change, it can take a long time to get a drinkOverall, it's a great 'low roller' casino.

"My favourite place to play blackjack and roulette " Read full review on TripAdvisor 1/11/2012 Vote

10. This trip I actually had good, somewhat kind service.

"El Cortez - No Thank you! " Read full review on TripAdvisor 1/6/2012 Vote