El Cortez Hotel And Casino, Las Vegas, Front Desk

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OpinionWell
Rank

71st

Out of 481

El Cortez Hotel And Casino	Average Price: $49 Check Rates

Hotel Class:

600 Fremont Street

Las Vegas, 89101 View map

2-Star Hotel Rank: 9 of 99
Average review rating: 3.81

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (120) , TripAdvisor (309)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (10) bar (25) bargain (14) bath (16) bathroom (92) bed (81) breakfast (38) cabana (64) charge (17) check in (68) check out (20) closet (13) cost (14) deal (57) decor (17) dinner (20) downtown (167) food (122) front desk (52) hotel (515) housekeeping (18) lobby (23) location (89) maid (10) manager (11) money (50) parking (74) pillow (17) pool (17) price (144) rate (48) recommend (52) restaurant (54) room (859) service (79) sheets (13) shower (57) shuttle (17) staff (130) street (183) suite (91) towel (24) tub (20) valet (17) valet parking (11) value (46) view (53) walk (84) water pressure (11) wireless (12)

Front desk

Appears in 52 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (2) clean (4) desk (53) friendly (7) helpful (4) hotel (3) housekeeping (3) maid (3) need (3) nice (5) night (3) secure (5) service (2) staff (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk people were very friendly but was a bit leary about the guests checking in at the same time.

"Nice place to play " Read full review on TripAdvisor 11/21/2011 Vote

2. Had the large suite, lots of space, very peaceful, helpful front desk staff.

"El Cortez Cabana Suites " Read full review on TripAdvisor 11/7/2011 Vote

3. We wanted to relax and have a drink in our room before heading out and thought a clean glass might be in order, I called down to the front desk who put me through to housekeeping and they said they would send someone up with clean glasses.

"Housekeeping services left something to be desired. " Read full review on TripAdvisor 10/22/2011 Vote

4. Front desk was helpful with rental car, etc. Ages in our group were from late 30's to early 70's, and not one of them had a complaint.

"Vintage Vegas " Read full review on TripAdvisor 1/30/2011 Vote

5. Staff at the front desk was friendly.

"Run down and waiting to die " Read full review on TripAdvisor 1/27/2011 Vote

6. Once I returned home, I did call and talk to the front desk manager about a fun book concern and he was very friendly and professional.

"Downtown Las Vegas wins with the El Cortez Hotel and Casino! " Read full review on TripAdvisor 12/29/2010 Vote

7. They always treat me nice from the bellman, front desk, to the restaraunt.

"still gracious! " Read full review on TripAdvisor 2/2/2010 Vote

8. Neither of the two people at the front desk seemed to care that people were waiting.

"Not too impressed " Read full review on TripAdvisor 12/13/2009 Vote

9. The Maid service is terrific and the Front Desk is friendly and efficient on both check-in and check out.

"Hidden Value in Downtown Vegas " Read full review on Expedia 9/30/2009 Vote

10. Very friendly security staff, front desk, you name it.

"Will return! " Read full review on TripAdvisor 9/10/2009 Vote