Hanalei Colony Resort, Hanalei, Manager

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Rank

1st

Out of 11

Hanalei Colony Resort	Average Price: $360 Check Rates

Hotel Class:

5-7130 Kuhio Hwy

Hanalei, 96714 View map

3-Star Hotel Rank: 1 of 3
Average review rating: 4.36

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (34) , TripAdvisor (151)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 6 comments.

The following words were used in comments with Manager:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I couldn't get the hotmail sign in screen on their computor and the resort manager let me use one of the office computors as well as their phone.

"Disappointing " Read full review on TripAdvisor 11/17/2011 Vote

2. My wife filled out a critique and by the time we got home the next day we had an email from the manager apologizing and comping us a nights stay.

"Complete Rest " Read full review on TripAdvisor 3/10/2011 Vote

3. Upon arrival, there is a sign telling you where the on site manager is located and I found her and was directed to the lock box with our check in info/key.

"Nice accomodations on the beach " Read full review on TripAdvisor 4/15/2010 Vote

4. The "on site" manager was not on site when we went for assistance.

"Beautiful location, disappointing staff and service " Read full review on TripAdvisor 7/1/2009 Vote

5. We checked in after 10 pm and the office was closed with a note to knock on the managers door for our keys.

"sights and sounds of paradise " Read full review on Expedia 5/20/2009 Vote

6. We passed along our complaint in the rating form to the resort manager, but she hasn't responded.

"Beware! " Read full review on TripAdvisor 6/26/2008 Vote