Hanalei Colony Resort, Hanalei, Front Desk

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Rank

1st

Out of 11

Hanalei Colony Resort	Average Price: $360 Check Rates

Hotel Class:

5-7130 Kuhio Hwy

Hanalei, 96714 View map

3-Star Hotel Rank: 1 of 3
Average review rating: 4.36

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (34) , TripAdvisor (151)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (12) balcony (15) bar (13) bargain (2) bath (7) bathroom (26) beach (176) beachfront (5) bed (17) breakfast (17) charge (2) check in (8) deal (4) deck (8) decor (6) dinner (23) discount (2) fee (2) food (39) front desk (6) highway (5) hot tub (13) hotel (46) housekeeping (10) laundry (6) location (83) lunch (7) maid service (4) manager (6) massage (11) money (9) ocean (132) parking (6) patio (7) pool (56) price (17) rate (4) recommend (24) restaurant (82) room (156) service (28) shower (8) spa (26) staff (67) suite (7) towel (10) tub (4) view (108) walk (33) wireless (11)

Front desk

Appears in 6 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was amazing, I love Juan at the front desk he was so very helpful.

"Amazing beach front luxury ... It doesn't get any better than this!!! " Read full review on TripAdvisor 8/25/2010 Vote

2. From the welcoming at the front desk to Thumper, the resident kitty, to the interesting folks around the grill.

"Heaven on Hanalei.... " Read full review on Expedia 10/6/2009 Vote

3. staff at front desk and coffee shop friendly and accommodating.

"Incredible view - ultimate relaxation " Read full review on TripAdvisor 12/5/2007 Vote

4. We brought it to the front desk twice but was brushed aside.

"Complete Rest " Read full review on TripAdvisor 3/10/2011 Vote

5. We were underwhelmed by the service provided, particularly by the front desk staff person who seemed to delight in saying 'no'.

"Disappointing, Rundown & Overpriced " Read full review on TripAdvisor 5/11/2010 Vote

6. (The front desk staff looked unconcerned- probably had heard of worse.

"A big let down in Hanalei " Read full review on TripAdvisor 2/5/2008 Vote