The Palms Cliff House, Honomu, Service

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1st

Out of 1

The Palms Cliff House	Average Price: $308 Check Rates

Hotel Class:

28-3514 Mamalahoa Hwy

Honomu, 96728 View map

4-Star Hotel Rank: 1 of 1
Average review rating: 4.01

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (8) , TripAdvisor (74)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (5) balcony (5) bar (2) bath (2) bathroom (3) bathtub (3) beach (4) bed (13) bill (2) breakfast (65) charge (2) check in (2) check out (4) cost (3) deal (1) decor (2) dinner (6) discount (3) downtown (3) fee (3) food (9) front desk (2) highway (1) hot tub (2) hotel (14) hottub (1) housekeeping (2) landscape (2) lobby (2) location (17) lunch (3) manager (2) money (8) ocean (30) patio (2) price (8) recommend (7) restaurant (8) room (91) service (13) shower (4) spa (2) staff (14) steam (1) suite (4) tub (5) value (2) view (40) walk-in (1) wireless (3)

Service

Appears in 13 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
exceptional (2) expectation (2) experience (2) facilities (2)

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1. Service was prompt and polite and scripted, but conversation between the proprietor and his guests was not welcomed.

"This inn has everything but hospitality " Read full review on TripAdvisor 11/29/2011 Vote

2. This must qualify to be one of our worst experiences in terms of both comfort and service.

"Wouldn't ever recommend it! " Read full review on TripAdvisor 10/27/2011 Vote

3. I have also never experience a bed & breakfast, and I am used to staying at full service properties, however, this property was exceptional.

"Best Bed & Breakfast in Hawaii " Read full review on TripAdvisor 5/16/2011 Vote

4. The breakfast each morning is wonderful and the service is wonderful.

"Absolutely Gorgeous!! " Read full review on TripAdvisor 3/25/2010 Vote

5. We believe the rules they have chosen are very resonable and allow them to maintain the exceptional quality of service and the outstanding facilities at an affordable price.

"Perfect Week of Relaxation " Read full review on TripAdvisor 3/28/2009 Vote

6. Later, we asked about internet services and John recommended to go up the road to a local shop.

"Unfriendly and Unprofessional Owner " Read full review on TripAdvisor 5/23/2008 Vote

7. For $250 per night, this B&B offers neither the facilities nor the service one would expect.

"Wouldn't ever recommend it! " Read full review on TripAdvisor 10/27/2011 Vote

8. The Victorian charm, the lavish rooms, the personal service, and the Hawaiian atmosphere.

"Felt perfectly at home " Read full review on TripAdvisor 10/25/2011 Vote

9. Again, this is a B&B, not a full service resort.

"Away from the hustle and bustle " Read full review on TripAdvisor 2/5/2009 Vote

10. I think some people confuse this place for a full service hotel because the amenities are so amazing.

"Away from the hustle and bustle " Read full review on TripAdvisor 2/5/2009 Vote