Hawaiian Monarch Hotel, Honolulu, Refund

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Rank

64th

Out of 165

Hawaiian Monarch Hotel	Average Price: $85 Check Rates

Hotel Class:

444 Niu Street

Honolulu, 96815 View map

3-Star Hotel Rank: 14 of 20
Average review rating: 2.95

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (40) , MyTravelGuide (15) , Travelocity (13) , TripAdvisor (106) , YahooTravel (19)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Refund

Appears in 9 comments.

The following words were used in comments with Refund:

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1. The staff were lovely once we arrived, allowing us to check in hours before the allotted time and sorting out a refund for the shuttle bus.

"Great value " Read full review on TripAdvisor 1/11/2012 Vote

2. On a plus they offered us a full refund which did surprise us there so customer service was good.

"Dirty and disgusting " Read full review on TripAdvisor 10/16/2011 Vote

3. As a courtesy and to get my refund , I told her that we were turning the car in.

"don't park there " Read full review on TripAdvisor 9/28/2011 Vote

4. All I got was NO REFUND.

"don't park there " Read full review on TripAdvisor 9/28/2011 Vote

5. I called Expedia begging to change our hotel, but they made it so difficult to do and required us to pay for the new hotel on our own and to risk not getting a refund from this hotel we were stuck in.

"Dirty, Dirty Hotel. Falsely Advertised. Pictures are not accurate. " Read full review on TripAdvisor 8/25/2011 Vote

6. The hotel was not willing to refund the shuttel expenses.

"great place to spend a night lay over " Read full review on Expedia 9/10/2008 Vote

7. I booked and then had to cancel 2 days after and they wouldnt refund the money.

"donot book with hotels.com " Read full review on TripAdvisor 12/30/2007 Vote

8. It should not even be offered by them!travel agency refused to find us another hotel and I have been told that it will take over 30 days to get my refund for the days that we did not stay there .

"SUCKS THE BIG ONE! " Read full review on Travelocity 7/1/2007 Vote

9. they only accept cash and NO refund if you pay in advance, wow what a flippen RIP OFF, WE PAID FOR 3 DAYS, and when we told them were checking out early they would NOT give us a refund, if we pay cash then why not?also the tiny litttle sign that says no refunds, is hidden by a table they put in front so no one can see.

"TERRORFYING PARKING RIPOFF " Read full review on TripAdvisor 6/15/2010 Vote