Holiday Inn Atlanta Downtown, Atlanta, Front Desk

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Rank

75th

Out of 426

Holiday Inn Atlanta Downtown	Average Price: $165 Check Rates

Hotel Class:

101 ANDREW YOUNG INTL Boulevard

Atlanta, 30303 View map

3-Star Hotel Rank: 32 of 93
Average review rating: 3

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (19) , MyTravelGuide (155) , Travelocity (7) , TripAdvisor (89) , YahooTravel (16)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Front desk

Appears in 47 comments.

70% wrote positive comments about front desk

The following words were used in comments with Front desk:
broken (3) clerk (3) couple (3) desk (48) friendly (8) great (3) helpful (4) hotel (3) ice (4) nice (4) night (4) slow (3) staff (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff were all very friendly and super helpful: Tracey at the front desk was great.

"Within walking distance to aquarium " Read full review on TripAdvisor 5/4/2012 Vote

2. The front desk staff was EXCELLENT.

"This is a GREAT choice when in downtown ATL " Read full review on TripAdvisor 3/26/2012 Vote

3. All the front desk people were super nice and friendly.

"Wonderful Stay " Read full review on TripAdvisor 3/19/2012 Vote

4. For the January reservation, there was confusion with the check in process and it appears the front desk employees need much better training.

"Needs Work! " Read full review on TripAdvisor 1/6/2012 Vote

5. Positive, professional front desk crew, both in the AM & PM, and clean well maintained room.

"They Did A Good Job & Convenient To Much " Read full review on TripAdvisor 6/16/2011 Vote

6. After a couple of hours attempting to find other reasonably priced accommodations, I contacted the front desk again to inform them I would be checking out and was told I would be charged $75 for not staying another night.

"Possible Bed Bugs " Read full review on TripAdvisor 4/30/2011 Vote

7. The girls at the front desk were very friendly.

"Wonderful stay and fantastic staff " Read full review on TripAdvisor 7/4/2010 Vote

8. we thought breakfast was free when we went down to fix breakfast and ask was it free staff was rude and snatch plate and stated no it's * bucks so if u want to eat u got to pay like * bucks was a problem but the front desk was real friendly.

"rude " Read full review on Travelocity 4/1/2010 Vote

9. On a positive note, the woman at the front desk was very friendly and tried to make us feel important.

"Too much money for what you get. " Read full review on TripAdvisor 1/31/2010 Vote

10. Delandrus at the front desk was extremely helpful, wonderful personality and amazing.

"made us feel at home " Read full review on TripAdvisor 12/29/2009 Vote