InterContinental Buckhead, Atlanta, Front Desk

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Rank

2nd

Out of 426

InterContinental Buckhead	Average Price: $410 Check Rates

Hotel Class:

3315 PEACHTREE Road NorthEast

Atlanta, 30326 View map

4-Star Hotel Rank: 1 of 28
Average review rating: 4.59

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (17) , MyTravelGuide (276) , Travelocity (12) , TripAdvisor (306) , YahooTravel (22)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (16) bar (84) bath (17) bathroom (88) bed (60) bill (11) breakfast (66) charge (19) check in (39) check out (14) complimentary (17) concierge (35) cost (17) deal (14) decor (13) dinner (23) downtown (22) fee (11) fitness center (14) food (66) front desk (54) hotel (641) housekeeping (14) lobby (65) location (108) lunch (11) manager (17) money (14) parking (63) pool (46) price (33) rate (26) recommend (46) restaurant (130) room (439) room service (35) service (168) shower (55) shuttle (19) spa (47) staff (205) street (23) suite (20) tub (56) valet (29) valet parking (12) value (16) view (55) walk (49) wireless (13)

Front desk

Appears in 54 comments.

70% wrote positive comments about front desk

The following words were used in comments with Front desk:
excellent (3) friendly (6) helpful (6) hotel (7) housekeeping (3) nice (3) professional (4) service (7) spa (2) staff (25) walking (4) welcoming (3) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk when checking in was excellent as well and with helping me find a safe running route.

"Conference " Read full review on TripAdvisor 3/26/2012 Vote

2. Our check-in was a breeze and the woman at the front desk was very professional.

"Beautiful, classy, and comfortable. " Read full review on TripAdvisor 3/11/2012 Vote

3. The doormen, front desk team were all attentive and assisted us.

"Great hotel with good service and staff. Excellent Location!! " Read full review on TripAdvisor 2/22/2012 Vote

4. Once in, the front desk staff is professional and fast.

"Tremendous. " Read full review on TripAdvisor 2/20/2012 Vote

5. I went to the front desk and requested the charges be removed; and they took care of it.

"Pure luxury and bliss... " Read full review on TripAdvisor 10/22/2011 Vote

6. When I called the front desk and asked for help, they were not sure when they could send help.

"Not Up To Par " Read full review on TripAdvisor 9/21/2011 Vote

7. The staff are excellent from the front desk staff to the hotel's drivers who provide a free service within a 2 mile radius of the hotel.

"Everything you could want in a hotel and more... " Read full review on TripAdvisor 3/6/2011 Vote

8. The customer service from the front desk was good.

"Nice hotel and beds were very comfortable " Read full review on TripAdvisor 2/20/2011 Vote

9. From the doormen to the bell captains to the front desk staff to the lovely lady in the gift shop, each and every person made me feel as though I was the only one in the hotel.

"Like Home Away From Home....only better! " Read full review on TripAdvisor 1/10/2011 Vote

10. -Friendly, polite front desk staff.

"Loooved the spacious bathrooms - separate shower and soaking big tub " Read full review on TripAdvisor 7/5/2010 Vote