Hyatt Regency Atlanta, Atlanta, Front Desk

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Rank

49th

Out of 426

Hyatt Regency Atlanta	Average Price: $208 Check Rates

Hotel Class:

265 PEACHTREE Street NorthEast

Atlanta, 30303 View map

4-Star Hotel Rank: 19 of 28
Average review rating: 4.21

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (41) , MyTravelGuide (1948) , Travelocity (7) , TripAdvisor (311) , YahooTravel (90)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 60 comments.

70% wrote positive comments about front desk

The following words were used in comments with Front desk:
new (3) nice (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All the staff we dealt with were really helpful - front desk, bar and restaurant staff, the concierge.

"Had a great stay " Read full review on TripAdvisor 1/8/2012 Vote

2. Polite, efficient, courteous front desk.

"Fantastic experience " Read full review on TripAdvisor 12/14/2011 Vote

3. The front desk nicely allowed a room switch but I had to take a room with two doublesDid not replace shampoo and conditioner which is small thing but just indicative of lack of attention to detail.

"Don't expect WiFi in lower levels " Read full review on TripAdvisor 11/21/2011 Vote

4. The bell men and front desk staff were great.

"Very Elegant Hotel " Read full review on TripAdvisor 8/24/2011 Vote

5. The new front desk is beautiful, with hewn counters and a decor with the look of old hotel key fobs.

"Promising future after renovation " Read full review on TripAdvisor 8/15/2011 Vote

6. I wasn't the nicest and I will admit the kid at the front desk was nice.

"Never stay here if sleep is what you want at a hotel " Read full review on TripAdvisor 4/28/2011 Vote

7. It was New Years Eve and the hotel lobby was crowded however the check in line moved quickly and the front desk service was fantastic.

"Great stay for the price! " Read full review on TripAdvisor 1/4/2011 Vote

8. During the previous stay there was a misunderstanding with my visit; during this stay, the front desk clerk, Mehmet, made everything right -- even better than I expected.

"Great location and service -- would return " Read full review on TripAdvisor 1/2/2011 Vote

9. Very friendly front desk staff (Spencer).

"Better than Expected " Read full review on TripAdvisor 6/13/2010 Vote

10. The bell staff was excellent and various other front desk folks were pleasant too.

"nice hotel in need of some management attention " Read full review on TripAdvisor 4/9/2010 Vote