Ramada Phoenix, Phoenix, Service

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Rank

48th

Out of 366

Ramada Phoenix	Average Price: $70 Check Rates

Hotel Class:

12027 North 28th Drive

Phoenix, 85029 View map

3-Star Hotel Rank: 29 of 62
Average review rating: 3.5

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (85) , MyTravelGuide (6) , Travelocity (16) , TripAdvisor (73) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (5) bar (6) bath (3) bathroom (34) bathtub (3) bed (20) breakfast (92) charge (6) check in (13) complimentary (5) cost (3) deal (4) decor (5) dinner (4) downtown (5) fee (3) fitness center (4) fitness room (5) food (9) freeway (6) front desk (30) highway (4) hot tub (7) hotel (150) housekeeping (3) laundry (3) lobby (9) location (38) manager (19) money (9) neighborhood (3) parking (12) pool (41) price (26) rate (13) recommend (16) restaurant (20) room (252) service (22) shower (18) shuttle (3) spa (2) staff (58) suite (8) towel (8) tub (6) value (14) view (4) walk (4) wireless (11)

Service

Appears in 22 comments.

66% wrote positive comments about service

The following words were used in comments with Service:
clean (2) customer (4) excellent (3) free (2) good (4) hotel (3) internet (3) liked (2) poor (2) quality (2) return (2) rude (3) shuttle (2) useful (2) wireless (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I give this place a 5 star for excellent service and clean rooms.

"Great Customer Service " Read full review on TripAdvisor 9/8/2011 Vote

2. Really liked the free in-room WiFi service.

"Fair value, nice rooms. " Read full review on TripAdvisor 5/13/2010 Vote

3. I interviewed several applicants in my room, and the service was very good.

"A nice place to stay " Read full review on TripAdvisor 2/14/2010 Vote

4. good service and location.

"good hotel " Read full review on Expedia 8/5/2009 Vote

5. Good complimentatry breakfast, but service a bit slow in cleaning tables.

"Would go back for reasons of location and price. OK dependingon reasons. " Read full review on Expedia 4/9/2009 Vote

6. There is also a President Award for the hotel that offers outstanding guest service and exceptional product quality.

"Rude Staff " Read full review on TripAdvisor 7/25/2008 Vote

7. service was excellent; staff was always professional and very helpful, always pleasant and always going out of their way to make your stay perfect; excellent place to stay on a budget.

"Great service!!! " Read full review on Travelocity 6/1/2008 Vote

8. When we called Ramada`s toll-free customer service number, the representative was very rude and combative.

"Hated It!!!! " Read full review on TripAdvisor 5/14/2008 Vote

9. We called their customer service and she said our only option was to go to the lobby to use the internet.

"It was alright " Read full review on Expedia 6/1/2010 Vote

10. All okay, but didn't like being charged for use of internet service and water in hallway soaking up carpet was there for serveral days.

"Good to see Spring Training in Peoria " Read full review on Expedia 4/15/2010 Vote