Crowne Plaza Phoenix Airport, Phoenix, Staff

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Rank

25th

Out of 366

Crowne Plaza Phoenix Airport	Average Price: $135 Check Rates

Hotel Class:

4300 East Washington Street

Phoenix, 85034 View map

3-Star Hotel Rank: 14 of 62
Average review rating: 3.3

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (19) , MyTravelGuide (182) , Travelocity (4) , TripAdvisor (142) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) bar (12) bathroom (24) bed (45) breakfast (41) charge (6) check in (27) check out (4) check-out (4) complimentary (4) concierge (5) deal (10) decor (6) dinner (15) downtown (10) fee (5) food (28) front desk (47) hotel (236) housekeeping (18) lobby (32) location (32) lunch (5) manager (10) money (4) neighborhood (8) parking (44) pillow (7) pool (27) price (24) rate (9) recommend (18) restaurant (47) room (230) room service (8) service (41) sheets (5) shower (8) shuttle (49) staff (88) street (17) suite (5) to park (5) towel (10) tub (4) valet parking (4) value (12) view (7) walk (6) wireless (7)

Staff

Appears in 88 comments.

88% wrote positive comments about staff

The following words were used in comments with Staff:
clean (7) comfortable (5) desk (20) friendly (29) great (5) helpful (18) hotel (22) housekeeping (5) liked (4) lobby (4) location (4) nice (5) pleasant (5) welcoming (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff is wonderful.

"Excellent Airport Accomodations " Read full review on TripAdvisor 4/23/2012 Vote

2. But I was most impressed with the staff.

"A Very Good choice for the area around the Phoenix airport " Read full review on TripAdvisor 4/19/2012 Vote

3. The entire staff was extremely friendly, helpful, pro-active and competent.

"Great staff " Read full review on TripAdvisor 3/27/2012 Vote

4. The staff was very accommodating, especaily when I could not get business documents to print from there guest computers.

"OK, but less than I expected " Read full review on TripAdvisor 3/11/2012 Vote

5. The front desk staff was very friendly just like last time.

"Great improvement " Read full review on TripAdvisor 3/7/2012 Vote

6. Hotel staff was pleasant (excluding the front desk who was cordial at max) but all the help was very pleasant.

"Very pleased family " Read full review on TripAdvisor 2/20/2012 Vote

7. Clean and comfortable rooms and very friendly staff.

"Great location and awesome breakfast " Read full review on TripAdvisor 2/17/2012 Vote

8. The front desk staff are great and you can see this was once a top notch hotel.

"Needs some TLC " Read full review on TripAdvisor 1/28/2012 Vote

9. We got a great room rate and the staff was really amazing.

"Really nice stay--great staff " Read full review on TripAdvisor 1/27/2012 Vote

10. The staff was excellent, they welcomed me, gave me a snack and had my key packet ready, I walked up, signed my name and was off to my room.

"Great location, excellent staff " Read full review on TripAdvisor 1/19/2012 Vote