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Rank
25th
Out of 366

Crowne Plaza Phoenix Airport

Average Price: $135  
 
Hotel Class:
4300 East Washington Street
Phoenix, 85034 View map  
3-Star Hotel Rank: 14 of 62
Average review rating: 3.3
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (6) , Expedia (19) , MyTravelGuide (182) , Travelocity (4) , TripAdvisor (142) , YahooTravel (10)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 10 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
generous (2)   management (11)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Seems like it was not a personal letter from a manager but a typical response that is used every time.
Read full review   9/23/2011 Vote      
2. We called Daron, the front desk manager, and he Immediately took care of it.
"Felt like Home - Very Comfortable - Caring Staff - Worked and Played at the Pool! " Read full review on TripAdvisor   5/21/2010 Vote      
3. The manager was unwilling to help remedy the situation, and only took the position that I booked the wrong rate.
"Bad management " Read full review on TripAdvisor   1/14/2008 Vote      
4. The worst part about all of this was not receiving a reply from the general manager, Daron Brotherton, after writing him a letter explaining the ordeal.
"Falling apart , bottle of urine in room! " Read full review on TripAdvisor   6/22/2010 Vote      
5. Because the general manager was gone for the weekend we were referred to two different managers on duty.
"Falling apart , bottle of urine in room! " Read full review on TripAdvisor   6/22/2010 Vote      
6. She is the restaurant manager I believe.
"Felt like Home - Very Comfortable - Caring Staff - Worked and Played at the Pool! " Read full review on TripAdvisor   5/21/2010 Vote      
7. We tried to have lunch on our last day prior to leaving, we asked to speak to the manager regarding our stay.
"Terrible " Read full review on Travelocity   3/1/2008 Vote      
8. After a couple of questions, I finally asked to see the manager.
"Bad management " Read full review on TripAdvisor   1/14/2008 Vote      
9. After 15 minutes, the Front Desk manager arrived and told me that the shuttle was included in a special marathon rate and that it had been sold out for 3 months.
"Bad management " Read full review on TripAdvisor   1/14/2008 Vote      
10. While I was waiting for the manager to arrive, one of the other gals gave me a snotty smile, and stated, 'Sorry for the misinformation' and walked away.
"Bad management " Read full review on TripAdvisor   1/14/2008 Vote      
   
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