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OpinionWell
Rank
25th
Out of 366
Crowne Plaza Phoenix Airport
Average Price: $135
Check Rates
Hotel Class:
4300 East Washington Street
Phoenix, 85034
View map
3-Star Hotel Rank:
14 of 62
Average review rating:
3.3
OpinionWell Value Index:
3
Traveler reviews analyzed:
BedBugRegistry
(
6
)
,
Expedia
(
19
)
,
MyTravelGuide
(
182
)
,
Travelocity
(
4
)
,
TripAdvisor
(
142
)
,
YahooTravel
(
10
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(4)
bar
(12)
bathroom
(24)
bed
(45)
breakfast
(41)
charge
(6)
check in
(27)
check out
(4)
check-out
(4)
complimentary
(4)
concierge
(5)
deal
(10)
decor
(6)
dinner
(15)
downtown
(10)
fee
(5)
food
(28)
front desk
(47)
hotel
(236)
housekeeping
(18)
lobby
(32)
location
(32)
lunch
(5)
manager
(10)
money
(4)
neighborhood
(8)
parking
(44)
pillow
(7)
pool
(27)
price
(24)
rate
(9)
recommend
(18)
restaurant
(47)
room
(230)
room service
(8)
service
(41)
sheets
(5)
shower
(8)
shuttle
(49)
staff
(88)
street
(17)
suite
(5)
to park
(5)
towel
(10)
tub
(4)
valet parking
(4)
value
(12)
view
(7)
walk
(6)
wireless
(7)
See more
Manager
Appears in 10 comments.
100% wrote positive comments about
manager
The following words were used in comments with
Manager:
generous
(2)
management
(11)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
1.
Seems like it was not a personal letter from a
manager
but a typical response that is used every time.
Read full review
9/23/2011
Vote
2.
We called Daron, the front desk
manager
, and he Immediately took care of it.
"Felt like Home - Very Comfortable - Caring Staff - Worked and Played at the Pool! "
Read full review
on
TripAdvisor
5/21/2010
Vote
3.
The
manager
was unwilling to help remedy the situation, and only took the position that I booked the wrong rate.
"Bad management "
Read full review
on
TripAdvisor
1/14/2008
Vote
4.
The worst part about all of this was not receiving a reply from the general
manager
, Daron Brotherton, after writing him a letter explaining the ordeal.
"Falling apart , bottle of urine in room! "
Read full review
on
TripAdvisor
6/22/2010
Vote
5.
Because the general
manager
was gone for the weekend we were referred to two different
manager
s on duty.
"Falling apart , bottle of urine in room! "
Read full review
on
TripAdvisor
6/22/2010
Vote
6.
She is the restaurant
manager
I believe.
"Felt like Home - Very Comfortable - Caring Staff - Worked and Played at the Pool! "
Read full review
on
TripAdvisor
5/21/2010
Vote
7.
We tried to have lunch on our last day prior to leaving, we asked to speak to the
manager
regarding our stay.
"Terrible "
Read full review
on
Travelocity
3/1/2008
Vote
8.
After a couple of questions, I finally asked to see the
manager
.
"Bad management "
Read full review
on
TripAdvisor
1/14/2008
Vote
9.
After 15 minutes, the Front Desk
manager
arrived and told me that the shuttle was included in a special marathon rate and that it had been sold out for 3 months.
"Bad management "
Read full review
on
TripAdvisor
1/14/2008
Vote
10.
While I was waiting for the
manager
to arrive, one of the other gals gave me a snotty smile, and stated, 'Sorry for the misinformation' and walked away.
"Bad management "
Read full review
on
TripAdvisor
1/14/2008
Vote
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