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25th
Out of 366

Crowne Plaza Phoenix Airport

Average Price: $135  
 
Hotel Class:
4300 East Washington Street
Phoenix, 85034 View map  
3-Star Hotel Rank: 14 of 62
Average review rating: 3.3
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (6) , Expedia (19) , MyTravelGuide (182) , Travelocity (4) , TripAdvisor (142) , YahooTravel (10)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Housekeeping
Appears in 18 comments. 
50% wrote positive comments about housekeeping
The following words were used in comments with Housekeeping:
clean (3)   desk (2)   hallway (2)   hotel (2)    
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1. My overall experience was less than desirable, I payed in advance for the king conc rm when I checked in and was in my room housekeeping came in saying she needed to clean rm, the refrigerator was unstable and unplugged (which I soon found out why), the rm was small nothing like what the pic illustrated, the tv kept going out, the desk clock didn't work and 1 of the 4 elevators was broke 3 out of the 6 days I was here.
"A six day stay was six days too long! Lesson learned!! " Read full review on TripAdvisor   2/28/2012 Vote      
2. As far as the regular room went, we didn`t have any housekeeping issues as previous reviewers shared but it was quite unusual to find an absence of pens and writing material, save for 2 envelopes.
"Handicap rooms have very small beds " Read full review on TripAdvisor   5/4/2008 Vote      
3. Everyone from the restaurant staff to the housekeeping staff greeted us throughout our stay with genuine kindness.
"An aging hotel with a lot of heart " Read full review on TripAdvisor   11/10/2011 Vote      
4. However, they are spacious, the hallways are quiet, the vending machines are stocked and housekeeping added thoughtful touches here and there throughout my room.
"An aging hotel with a lot of heart " Read full review on TripAdvisor   11/10/2011 Vote      
5. Our entire housekeeping staff has been trained in identification of bed bugs.
Read full review   9/15/2011 Vote      
6. Attitude from the bell staff, front desk, housekeeping, lounge and restaurant had made up my mind that I will definately stay in a Crowne Plaza whenever possible.
"over the top service " Read full review on TripAdvisor   7/18/2010 Vote      
7. Anywhere that appeared to be hidden( I guess) by housekeeping.
"Awful experience!!!!!! " Read full review on TripAdvisor   3/16/2010 Vote      
8. Housekeeping did what they were supposed to, putting in clean towels, making the bed.
"Average hotel. " Read full review on TripAdvisor   4/18/2009 Vote      
9. Coffee mugs and glasses were not replaced each day, and housekeeping left a two-way phone in my room (I should have used it to ask for clean sheets!).
"Run ... fast " Read full review on TripAdvisor   2/2/2009 Vote      
10. Next, the rooms: I've never stayed at a hotel with more inconsistent housekeeping service.
"Run ... fast " Read full review on TripAdvisor   2/2/2009 Vote      
   
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