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Rank
25th
Out of 366

Crowne Plaza Phoenix Airport

Average Price: $135  
 
Hotel Class:
4300 East Washington Street
Phoenix, 85034 View map  
3-Star Hotel Rank: 14 of 62
Average review rating: 3.3
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (6) , Expedia (19) , MyTravelGuide (182) , Travelocity (4) , TripAdvisor (142) , YahooTravel (10)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 41 comments. 
80% wrote positive comments about service
The following words were used in comments with Service:
clean (4)   customer (8)   desk (3)   excellent (3)   food (4)   free (4)   friendly (4)   good (4)   great (8)   helpful (3)   hotel (12)   internet (3)   nice (4)   night (3)    
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1. Service is pretty good.
"Has acts together -- except for maintenance and safety! " Read full review on TripAdvisor   11/27/2011 Vote      
2. Restaurant service is efficient.
"Has acts together -- except for maintenance and safety! " Read full review on TripAdvisor   11/27/2011 Vote      
3. I stay in lots of airport hotels and, while it's just a normal standard hotel in this class, the customer service was unbeatable.
"Best airport hotel I've ever stayed " Read full review on TripAdvisor   11/14/2011 Vote      
4. I was concerned by finding this because it made me wonder if the cleaning service did not include checking dresser drawers, they probably don't change the sheets either.
"Nothing special but still paying for my stay! " Read full review on TripAdvisor   10/26/2011 Vote      
5. The customer service at check-in and check-out is efficient and super-friendly.
"A great hotel with cheerful, courteous, helpful employees. " Read full review on TripAdvisor   3/15/2011 Vote      
6. The surrounding neighborhood is a bit sketchy, an industrial area with the occasional adult-entertainment establishment, but the hotel is great, the customer service even greater.
"A great hotel with cheerful, courteous, helpful employees. " Read full review on TripAdvisor   3/15/2011 Vote      
7. Service is friendly, and location is as good as it gets to the PHX airport.
"Not too bad, and very competitively priced " Read full review on TripAdvisor   12/10/2010 Vote      
8. In fact, I can't think of anyone I encountered who didn't give me great service.
"I like this place " Read full review on TripAdvisor   7/8/2010 Vote      
9. The complimentary airport shuttle service is a great addition.
"Great hotel for a park and fly package " Read full review on TripAdvisor   5/11/2010 Vote      
10. Proximity to the airport, free transportation, excellent service from the friendly staff, clean rooms, respectable food, cozy beds, and a big pool to lay back after a day's work.
"I RECOMEND IT " Read full review on TripAdvisor   3/19/2010 Vote      
   
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