Hilton Phoenix, Phoenix, Service

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Rank

15th

Out of 366

Hilton Phoenix	Average Price: $130 Check Rates

Hotel Class:

2435 South 47th Street

Phoenix, 85034-6410 View map

3-Star Hotel Rank: 8 of 62
Average review rating: 3.82

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (24) , MyTravelGuide (373) , TripAdvisor (159) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (13) balcony (11) bar (33) bath (7) bathroom (30) bed (38) breakfast (40) charge (16) check in (30) check out (3) complimentary (8) concierge (8) deal (7) decor (10) dinner (11) downtown (4) fee (4) food (40) freeway (6) front desk (35) gym (6) hot tub (8) hotel (290) housekeeping (10) lobby (34) location (39) manager (17) money (6) parking (11) pillow (10) pool (49) price (23) rate (20) recommend (21) restaurant (63) room (277) room service (15) service (69) sheets (5) shower (22) shuttle (85) staff (92) suite (9) towel (17) tub (10) value (4) view (3) walk (12) weight (4) wireless (28)

Service

Appears in 69 comments.

73% wrote positive comments about service

The following words were used in comments with Service:
clean (8) customer (6) efficient (3) excellent (6) food (9) free (5) friendly (4) good (14) great (7) hotel (12) liked (3) lobby (3) location (5) meal (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was excellent, food was varied, fresh and tasty.

"good bet for business travel " Read full review on TripAdvisor 5/2/2012 Vote

2. Shuttle service to the airport the next morning was an efficient 5-10 minute drive.

"Perfect Airport Hotel " Read full review on TripAdvisor 4/21/2012 Vote

3. Service was great and the room was great.

"Excellent airport property " Read full review on TripAdvisor 4/21/2012 Vote

4. The evening service hostess was very pleasant and the snack service was enough for a meal.

"Perfect Stay from Start to Finish " Read full review on TripAdvisor 4/21/2012 Vote

5. Perfect choice - good location, attentive service / check-in with a good recommendation for a local Mexican restaurant and comfortable and clean rooms .

"Perfect Airport Hotel " Read full review on TripAdvisor 4/21/2012 Vote

6. It is convenient to the airport and the service was good, but the thing I remember most is taking 10 minutes to get to my room at the end of the hallway (exaggeration obviously).

"Incredibly long hallways! " Read full review on TripAdvisor 4/13/2012 Vote

7. The staff was extremely friendly and the service was great.

"Perfect for a late night arrival " Read full review on TripAdvisor 3/30/2012 Vote

8. I got there at 11:00 PM getting a ride to the hotel on their shuttle was slow and painful ,no obvious number to call ,no regular service without calling,when they finally arrived at airport not a big enough van for everyone.

"Diamond Member " Read full review on TripAdvisor 3/4/2012 Vote

9. Restaurant and bar were acceptable with good service and good beer and wine choices but unexciting food.

"Good enough " Read full review on TripAdvisor 3/4/2012 Vote

10. I stay frequently with Hilton having been a diamond member for years and usually have had good service.

"Diamond Member " Read full review on TripAdvisor 3/4/2012 Vote