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OpinionWell
Rank
15th
Out of 366
Hilton Phoenix
Average Price: $130
Check Rates
Hotel Class:
2435 South 47th Street
Phoenix, 85034-6410
View map
3-Star Hotel Rank:
8 of 62
Average review rating:
3.82
OpinionWell Value Index:
3
Traveler reviews analyzed:
BedBugRegistry
(
3
)
,
Expedia
(
24
)
,
MyTravelGuide
(
373
)
,
TripAdvisor
(
159
)
,
YahooTravel
(
5
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(13)
balcony
(11)
bar
(33)
bath
(7)
bathroom
(30)
bed
(38)
breakfast
(40)
charge
(16)
check in
(30)
check out
(3)
complimentary
(8)
concierge
(8)
deal
(7)
decor
(10)
dinner
(11)
downtown
(4)
fee
(4)
food
(40)
freeway
(6)
front desk
(35)
gym
(6)
hot tub
(8)
hotel
(290)
housekeeping
(10)
lobby
(34)
location
(39)
manager
(17)
money
(6)
parking
(11)
pillow
(10)
pool
(49)
price
(23)
rate
(20)
recommend
(21)
restaurant
(63)
room
(277)
room service
(15)
service
(69)
sheets
(5)
shower
(22)
shuttle
(85)
staff
(92)
suite
(9)
towel
(17)
tub
(10)
value
(4)
view
(3)
walk
(12)
weight
(4)
wireless
(28)
See more
Housekeeping
Appears in 10 comments.
50% wrote positive comments about
housekeeping
The following words were used in comments with
Housekeeping:
disturbing
(2)
hotel
(3)
management
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
1.
The
housekeeping
was clean and quick, the rides to and from the airport were on time and comfortable, and the hotel management went out of their way to create just the right environment for the conference we attended at this hotel.
"Absolutely awesome staff! "
Read full review
on
TripAdvisor
1/26/2010
Vote
2.
Since I was only there for two nights, I ended up putting the do-not-disturb sign out the entire time (no need for
housekeeping
to come in if they`re not going to change my sheets or towels.
"Odd Location, Nice Bed "
Read full review
on
TripAdvisor
7/4/2008
Vote
3.
Next day called hotel and was sent to
housekeeping
.
"Almost perfect and great after service "
Read full review
on
TripAdvisor
5/4/2012
Vote
4.
From the front desk, bell staff,
housekeeping
, restaurant, everyone.
"Best Hotel Ever!! "
Read full review
on
TripAdvisor
3/17/2012
Vote
5.
was even greeted by
housekeeping
in the hallway, 'Welcome to the Hilton'.
"Great Full Service Hotel "
Read full review
on
TripAdvisor
5/16/2011
Vote
6.
I'm just appalled that Hilton hasn't provied adequate training for their staff, especially in this situation with regards to
housekeeping
.
"Not a good experience for a Hilton Diamond Member "
Read full review
on
TripAdvisor
4/23/2011
Vote
7.
Our entire
housekeeping
staff as well as several of our executive managers have been trained in identification of bed bugs.
Read full review
3/31/2011
Vote
8.
After calling for one,
housekeeping
put a pack-and-play in the room and walked out.
"Extremely poor experience "
Read full review
on
TripAdvisor
8/19/2009
Vote
9.
Housekeeping
didn't leave a 'do not disturb sign' when they finished the room, so a housekeeper tried opening my door without knocking at 8:00am on my 2nd day there.
"Not a good experience for a Hilton Diamond Member "
Read full review
on
TripAdvisor
4/23/2011
Vote
10.
They fixed the problem by having
housekeeping
come up and spray a can of air-freshener into the carpet and all over the room.
"Poor service, smoke filled room "
Read full review
on
YahooTravel
3/3/2008
Vote
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