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OpinionWell
Rank
15th
Out of 366
Hilton Phoenix
Average Price: $130
Check Rates
Hotel Class:
2435 South 47th Street
Phoenix, 85034-6410
View map
3-Star Hotel Rank:
8 of 62
Average review rating:
3.82
OpinionWell Value Index:
3
Traveler reviews analyzed:
BedBugRegistry
(
3
)
,
Expedia
(
24
)
,
MyTravelGuide
(
373
)
,
TripAdvisor
(
159
)
,
YahooTravel
(
5
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(13)
balcony
(11)
bar
(33)
bath
(7)
bathroom
(30)
bed
(38)
breakfast
(40)
charge
(16)
check in
(30)
check out
(3)
complimentary
(8)
concierge
(8)
deal
(7)
decor
(10)
dinner
(11)
downtown
(4)
fee
(4)
food
(40)
freeway
(6)
front desk
(35)
gym
(6)
hot tub
(8)
hotel
(290)
housekeeping
(10)
lobby
(34)
location
(39)
manager
(17)
money
(6)
parking
(11)
pillow
(10)
pool
(49)
price
(23)
rate
(20)
recommend
(21)
restaurant
(63)
room
(277)
room service
(15)
service
(69)
sheets
(5)
shower
(22)
shuttle
(85)
staff
(92)
suite
(9)
towel
(17)
tub
(10)
value
(4)
view
(3)
walk
(12)
weight
(4)
wireless
(28)
See more
Charge
Appears in 16 comments.
100% wrote positive comments about
charge
The following words were used in comments with
Charge:
downside
(2)
hotel
(4)
internet
(6)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
The hotel staff was very friendly and they even put a mini-fridge in our room (free of
charge
) for the baby's milk.
"Overall, not bad "
Read full review
on
TripAdvisor
3/15/2012
Vote
2.
As of 4 days ago I was a smoker but always stepped outside to smoke because once that stench is in the room it's hard to get out ( I don't smoke in my home either) and most hotels will
charge
$250 for cleaning.
"Smoking on Honors Floor "
Read full review
on
TripAdvisor
12/29/2010
Vote
3.
Margie was VERY professional and had me ID the item found in our room that day, took my
charge
card number and I got them back within 3 days.
"Almost perfect and great after service "
Read full review
on
TripAdvisor
5/4/2012
Vote
4.
(The hotel should drop the $9.95/day
charge
for the service.
"Surprisingly pleasant stay "
Read full review
on
TripAdvisor
3/3/2012
Vote
5.
Good desk and chair but like so many places, wireless and wired internet access is
charge
d -- and I needed it for both my computer and iphone which meant it was a double
charge
.
"Comfortable, clean, great service "
Read full review
on
TripAdvisor
10/13/2011
Vote
6.
The only draw back is the
charge
to use wifi and the in room movie
charge
of $17.00.
"Great Staff! "
Read full review
on
TripAdvisor
10/4/2011
Vote
7.
I will tell you that a letter to Hilton was answered promptly and my internet
charge
was refunded (thanks for that, I guess) and they hoped I would return on my next visit.
""WiFi available" is not always what it seems "
Read full review
on
TripAdvisor
9/12/2011
Vote
8.
The room keys do not open the security access doors to the grounds and they
charge
$10/day for internet.
"Never Again Hilton "
Read full review
on
TripAdvisor
1/28/2011
Vote
9.
Upon getting to the hotel, they accepted the voucher and I verified there would be no
charge
.
"Stay away. Dishonest hotel with bad room to make things worse. "
Read full review
on
TripAdvisor
7/8/2010
Vote
10.
When I protested the
charge
and told them I was assured by the front desk that there would be no
charge
, I was told ' She was wrong'.
"Stay away. Dishonest hotel with bad room to make things worse. "
Read full review
on
TripAdvisor
7/8/2010
Vote
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