Sheraton Indianapolis, Indianapolis, Staff

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Rank

10th

Out of 274

Sheraton Indianapolis	Average Price: $204 Check Rates

Hotel Class:

31 West Ohio Street

Indianapolis, 46204 View map

3-Star Hotel Rank: 4 of 71
Average review rating: 3.64

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (54) , MyTravelGuide (830) , Travelocity (5) , TripAdvisor (152) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) bar (25) bathroom (30) bed (22) bill (14) breakfast (26) cable (4) charge (17) check in (25) check out (9) checkout (3) complimentary (4) cost (5) deal (11) decor (6) dinner (9) downtown (63) fee (6) food (21) front desk (45) hotel (320) housekeeping (6) lobby (42) location (73) manager (19) money (8) parking (68) pillow (5) pool (35) price (28) rate (12) recommend (17) restaurant (45) room (324) room service (8) service (69) shower (18) shuttle (4) staff (94) street (8) suite (22) to park (10) towel (6) tub (3) valet (13) valet parking (3) value (6) view (54) walk (27) wireless (11)

Staff

Appears in 94 comments.

86% wrote positive comments about staff

The following words were used in comments with Staff:
clean (10) comfortable (5) courteous (5) desk (10) friendly (26) good (7) great (10) helpful (15) hotel (27) lobby (4) location (8) management (5) need (4) nice (9) pleasant (5) professional (5) rude (6) service (6) well (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. It's well located in downtown Indy, is clean, safe, the facilities are comfortable and the staff are friendly.

"Fundamentally decent, but missing attention to detail " Read full review on TripAdvisor 5/21/2012 Vote

2. The response from staff when these leaks were reported seemed to indicate that this was a common problem.

"Beautiful view - Less than stellar service " Read full review on TripAdvisor 5/6/2012 Vote

3. The staff was pleasant but not as crisp and efficient as at Westins and W's.

"Good Location, kinda tired property " Read full review on TripAdvisor 5/2/2012 Vote

4. The hotel was busy for the tournament (both the Michigan and Indiana teams were staying there), but staff was friendly.

"Solid choice in downtown Indy " Read full review on TripAdvisor 3/23/2012 Vote

5. The front desk staff was efficient, polite and professional.

"Possibly the Cleanest Hotel in Indiana " Read full review on TripAdvisor 3/22/2012 Vote

6. Truly enjoyed this business trip thanks to the friendly and professional staff.

"Amazing staff ... Awesome service! " Read full review on TripAdvisor 3/15/2012 Vote

7. Staff was very friendly lobby was beautiful so I went off to my room thinking the worst is yet to come.

"Much better then expected " Read full review on TripAdvisor 3/14/2012 Vote

8. On the plus side the rooms are clean, staff friendly and it's a very good location.

"Way too hot " Read full review on TripAdvisor 2/17/2012 Vote

9. The hotel staff clearly went out of their way to provide as much extra help and assistance as they could to make guests feel at home.

"Standard Sheraton, great location " Read full review on TripAdvisor 2/8/2012 Vote

10. Staff was very helpful and friendly.

"Comfortable and convenient " Read full review on TripAdvisor 1/14/2012 Vote