Sheraton Indianapolis, Indianapolis, Manager

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Rank

10th

Out of 274

Sheraton Indianapolis	Average Price: $204 Check Rates

Hotel Class:

31 West Ohio Street

Indianapolis, 46204 View map

3-Star Hotel Rank: 4 of 71
Average review rating: 3.64

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (54) , MyTravelGuide (830) , Travelocity (5) , TripAdvisor (152) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Manager

Appears in 19 comments.

71% wrote positive comments about manager

The following words were used in comments with Manager:
best (2) busy (2) charged (2) deal (2) helpful (3) hotel (3) informative (2) management (21) most (2) rude (2) staff (4) useful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Lucy Devi, the night manager, greeted me and is just the best.

"Awesome stay at the Sheraton " Read full review on TripAdvisor 8/27/2011 Vote

2. She IS the most single-handed nicest, genuine, hardest manager I've ever spoken to.

"Very successful business event!!! I am so happy! " Read full review on TripAdvisor 7/22/2011 Vote

3. The Manager helping us was named 'Rada' (apparently from Maldova).

"Fantastic Experience!! " Read full review on TripAdvisor 9/23/2010 Vote

4. We called the manager and he did bring us 2 fans to help with the cooling issues.

"Clean, but tiny with parking issues. " Read full review on TripAdvisor 8/17/2010 Vote

5. Restaurant staff were very busy on my second day due to an inhouse meeting group, everyone including the banquet manager was helping out to ensure that everyone was looked after for their breakfast needs.

"Best Indy Hotel " Read full review on Expedia 9/30/2009 Vote

6. The manager rushed us out of there that first day, shuffling us off to another hotel without an explanation why and just handed me a piece of paper and told me to give it to the other hotel.

"Not a good first impression.... " Read full review on TripAdvisor 8/2/2011 Vote

7. She called the manager and we were not charged for the room.

"VERY UNDERSTANDING AND HELPFUL " Read full review on TripAdvisor 6/21/2011 Vote

8. The business manager developed a terrific deal for our project team which traveled into town each week Mon-Thurs.

"Great hotel staff, great location. Good for business travel " Read full review on TripAdvisor 9/27/2010 Vote

9. When I checked in, the first person did not know how to check us into the system, so then we had to deal with the floor manager.

"Barely worth a 1 star rating " Read full review on YahooTravel 8/3/2009 Vote

10. I went down to speak with the manager, who eventually let me write myself a permission slip (I am not kidding you) to use the credit card after I pointed out that if I couldn`t give myself permission to use the card I had no idea who could, as the name on the card is of a governmental entity and so on.

"Nothing but Trouble " Read full review on TripAdvisor 9/18/2008 Vote