Sheraton Indianapolis, Indianapolis, Service

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Rank

10th

Out of 274

Sheraton Indianapolis	Average Price: $204 Check Rates

Hotel Class:

31 West Ohio Street

Indianapolis, 46204 View map

3-Star Hotel Rank: 4 of 71
Average review rating: 3.64

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (54) , MyTravelGuide (830) , Travelocity (5) , TripAdvisor (152) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (9) bar (25) bathroom (30) bed (22) bill (14) breakfast (26) cable (4) charge (17) check in (25) check out (9) checkout (3) complimentary (4) cost (5) deal (11) decor (6) dinner (9) downtown (63) fee (6) food (21) front desk (45) hotel (320) housekeeping (6) lobby (42) location (73) manager (19) money (8) parking (68) pillow (5) pool (35) price (28) rate (12) recommend (17) restaurant (45) room (324) room service (8) service (69) shower (18) shuttle (4) staff (94) street (8) suite (22) to park (10) towel (6) tub (3) valet (13) valet parking (3) value (6) view (54) walk (27) wireless (11)

Service

Appears in 69 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
good (12) great (7) hotel (22) internet (7) lobby (3) location (3) nice (8)

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1. We received prompt service and a room upgrade to a suite without even asking.

"Possibly the Cleanest Hotel in Indiana " Read full review on TripAdvisor 3/22/2012 Vote

2. We ate dinner at the restaurant and experienced wonderful service (only couple in the place but still above and beyond).

"Possibly the Cleanest Hotel in Indiana " Read full review on TripAdvisor 3/22/2012 Vote

3. Service was friendly and excellent.

"Standard Sheraton, great location " Read full review on TripAdvisor 2/8/2012 Vote

4. Breakfast at the circle cafe was quick, the service was good, and the food was great.

"Another great stay " Read full review on TripAdvisor 1/3/2012 Vote

5. The laundry service lost one of my socks and the management response was to inform me socks were available for sale in the gift shop.

"Outdated and overpriced. " Read full review on TripAdvisor 9/17/2011 Vote

6. Good service and clean.

"Nice hotel...good views " Read full review on TripAdvisor 7/28/2011 Vote

7. The staff is very professional and dedicated to customer service.

"Exemplary Accomodations " Read full review on TripAdvisor 7/25/2011 Vote

8. I am blown away by this Hotel's amazing customer service, especially Kara Sorenson.

"Very successful business event!!! I am so happy! " Read full review on TripAdvisor 7/22/2011 Vote

9. The people who run the hotel are very nice, and they're service-oriented.

"Run down and in need of spiffing up. " Read full review on TripAdvisor 6/22/2011 Vote

10. Good service from staff.

"Close proimity to downtown " Read full review on TripAdvisor 6/17/2011 Vote