Embassy Suites Indianapolis, Indianapolis, Staff

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Rank

11th

Out of 274

Embassy Suites Indianapolis	Average Price: $166 Check Rates

Hotel Class:

3912 Vincennes Road

Indianapolis, 46268 View map

3-Star Hotel Rank: 5 of 71
Average review rating: 3.94

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (7) , Expedia (29) , MyTravelGuide (15) , Travelocity (2) , TripAdvisor (209) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) balcony (9) bar (13) bathroom (20) bed (20) bill (4) breakfast (208) charge (2) check in (15) check out (3) complimentary (9) deal (5) decor (6) dinner (6) discount (2) downtown (12) exercise room (2) exterior (3) fitness center (2) food (27) front desk (40) gym (2) hot tub (9) hotel (227) housekeeping (7) interstate (3) lobby (13) location (31) manager (20) money (4) parking (10) pillow (5) pool (40) price (6) rate (12) recommend (14) restaurant (15) room (175) room service (5) sauna (2) service (59) staff (92) street (6) suite (123) towel (4) value (8) view (5) walk (6) whirlpool (2) wireless (4)

Staff Traveler Insight - Friendly Staff

Appears in 92 comments.

94% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (7) breakfast (9) busy (6) clean (9) desk (15) excellent (5) friendly (29) great (14) helpful (18) hotel (23) need (4) nice (6) pleasant (5) pool (6) professional (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service at this hotel is great; very friendly staff greet you upon arrival, are eager to please, and are quite accommodating throughout your stay.

"Good service; "party hotel" " Read full review on TripAdvisor 5/7/2012 Vote

2. The staff in this hotel is excellent.

"Great attention to detail makes this Embassy Suites a great Stay!! " Read full review on TripAdvisor 5/6/2012 Vote

3. The property was well maintained and everyone on the staff was always willing to help if there was anything that I needed.

"Nice rooms & excellent service " Read full review on TripAdvisor 4/17/2012 Vote

4. Lassandra makes a great omelet in the morning and the staff are very friendly.

"Excellent Service and great Breakfast " Read full review on TripAdvisor 4/8/2012 Vote

5. Beautiful hotel with great service and friendly staff.

"Breakfast - A real highlight " Read full review on TripAdvisor 3/4/2012 Vote

6. I recently attended a business conference at this facility and was very pleased by the entire staff and facility.

"Top Notch Service " Read full review on TripAdvisor 3/4/2012 Vote

7. Hotel staff was courteous and always had pleasant smiles on their faces.

"Compliment to the hotel and kitchen staff " Read full review on TripAdvisor 2/11/2012 Vote

8. I stayed at this hotel and was very impressed with the staff and service as a whole but have to single out the 5th floor housekeeper who found my cell phone and returned it to the front desk(nameunknown) as well as the cook Lassandra who was very friendly and professional.

"Housekeeping staff and Breakfast Chef " Read full review on TripAdvisor 1/20/2012 Vote

9. Because the staff go out of the way to be helpful, I can see why this is a regular stop for some people.

"Employees are amazing " Read full review on TripAdvisor 1/16/2012 Vote

10. The front desk staff were very friendly and courteous.

"Great Customer Service and Delicious Breakfast " Read full review on TripAdvisor 1/8/2012 Vote