Embassy Suites Indianapolis, Indianapolis, Front Desk

OpinionWell's Blog

Home » United States » Indiana » Indianapolis Destinations » Indianapolis Hotels » Embassy Suites Indianapolis

OpinionWell
Rank

11th

Out of 274

Embassy Suites Indianapolis	Average Price: $166 Check Rates

Hotel Class:

3912 Vincennes Road

Indianapolis, 46268 View map

3-Star Hotel Rank: 5 of 71
Average review rating: 3.94

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (7) , Expedia (29) , MyTravelGuide (15) , Travelocity (2) , TripAdvisor (209) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (7) balcony (9) bar (13) bathroom (20) bed (20) bill (4) breakfast (208) charge (2) check in (15) check out (3) complimentary (9) deal (5) decor (6) dinner (6) discount (2) downtown (12) exercise room (2) exterior (3) fitness center (2) food (27) front desk (40) gym (2) hot tub (9) hotel (227) housekeeping (7) interstate (3) lobby (13) location (31) manager (20) money (4) parking (10) pillow (5) pool (40) price (6) rate (12) recommend (14) restaurant (15) room (175) room service (5) sauna (2) service (59) staff (92) street (6) suite (123) towel (4) value (8) view (5) walk (6) whirlpool (2) wireless (4)

Front desk Traveler Insight - Friendly Front Desk

Appears in 40 comments.

90% wrote positive comments about front desk

The following words were used in comments with Front desk:
courteous (4) desk (41) extremely (3) floor (4) friendly (10) helpful (8) housekeeping (3) new (3) nice (3) professional (2) quick (2) quickly (2) welcoming (2) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. We finally asked the front desk for four key cards each time we had to get new ones, and that way we could usually get into the room.

"Disappointing, Property is Aging and Deteriorating " Read full review on TripAdvisor 5/6/2012 Vote

2. Debbie at the front desk was outstanding and very helpful.

"Great Hotel and Superb Staff " Read full review on TripAdvisor 4/18/2012 Vote

3. I stayed at this hotel and was very impressed with the staff and service as a whole but have to single out the 5th floor housekeeper who found my cell phone and returned it to the front desk(nameunknown) as well as the cook Lassandra who was very friendly and professional.

"Housekeeping staff and Breakfast Chef " Read full review on TripAdvisor 1/20/2012 Vote

4. The front desk staff were very friendly and courteous.

"Great Customer Service and Delicious Breakfast " Read full review on TripAdvisor 1/8/2012 Vote

5. Also, Supervisor, Debbie Flemming-Little at the Front desk, was very nice.

"If my son was graduating again, we would go back " Read full review on TripAdvisor 8/10/2011 Vote

6. That said, the front desk staff were very helpful, and nothing went wrong at all during this stay.

"Nice hotel, but far from downtown " Read full review on TripAdvisor 8/10/2011 Vote

7. I have enjoyed my stay at the Embassey Suites North - Indianapolis - from the front desk staff to the excellent breakfeast cook Lassandra that goes out of her way to make sure you start your day off with a full stomach and pleasant conversation.

"My stays at the Embassey North have been excellent " Read full review on TripAdvisor 6/23/2011 Vote

8. Ryan who works the front desk is super-friendly and always makes you feel right at home when you check in, even at 530 on Monday mornings he is always upbeat.

"Great location, awesome staff! Home away from home. " Read full review on TripAdvisor 5/5/2011 Vote

9. The front desk manager was super friendly and remembered our family and always asked about our day of adventures with the kids.

"Great Staff People " Read full review on TripAdvisor 4/8/2011 Vote

10. We had no reservations but the front desk clerk was very friendly and checked us in quickly.

"Very Nice Embassy Suites " Read full review on TripAdvisor 12/28/2010 Vote