Hyatt Indianapolis, Indianapolis, Front Desk

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Rank

55th

Out of 274

Hyatt Indianapolis	Average Price: $169 Check Rates

Hotel Class:

9104 Keystone Crossing

Indianapolis, 46240 View map

3-Star Hotel Rank: 32 of 71
Average review rating: 4.16

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (37) , MyTravelGuide (37) , Travelocity (4) , TripAdvisor (41) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 11 comments.

The following words were used in comments with Front desk:

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1. There is a 24-hour snack bar at the front desk that featured pre-made deli-type sandwiches, fruit, salads, baked goods, coffees and drinks.

"Nice place to stay at Keystone at the Crossing " Read full review on TripAdvisor 8/16/2008 Vote

2. When reported, the person at the front desk said, “OK, we’ll move you to another room.

Read full review 10/10/2011 Vote

3. The nonchalant attitude of the front desk surprised me.

Read full review 10/10/2011 Vote

4. This took the attention of both front desk employees and a couple of phone calls before they could figure it out.

"Disappointed " Read full review on TripAdvisor 4/29/2010 Vote

5. I called down to ask if someone could bring up new sheets or have a maid change them and they asked me to come down to the front desk to pick them up.

"Hyatt at its WORST " Read full review on Expedia 11/5/2009 Vote

6. If you want a drink or a snack you have to go to the front desk and pay $9 for a deli sandwich, chips (only 2 flavors to choose from) and drink.

"Not Quite as Nice " Read full review on TripAdvisor 8/29/2009 Vote

7. This one had the nicest front desk staff that we have encountered and that is saying a lot.

"Just like the other Hyatt Places! Awesome! " Read full review on TripAdvisor 6/25/2009 Vote

8. Cons - lobby is bit small and bar is located adjacent to the front desk.

"Would stay again " Read full review on Expedia 9/17/2008 Vote

9. I asked for towels upon arrival, and got them right away, hand delivered by the front desk girl because housekeeping was gone for the day (at 3:00 pm).

"Nice rooms " Read full review on TripAdvisor 7/25/2008 Vote

10. Front desk is usually understaffed at critical times, and have not been as friendly as other hotels I've stayed at.

"This Place Needs Updating " Read full review on YahooTravel 5/30/2007 Vote