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OpinionWell
Rank
55th
Out of 274

Hyatt Indianapolis

Average Price: $169  
 
Hotel Class:
9104 Keystone Crossing
Indianapolis, 46240 View map  
3-Star Hotel Rank: 32 of 71
Average review rating: 4.16
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (37) , MyTravelGuide (37) , Travelocity (4) , TripAdvisor (41) , YahooTravel (6)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Check in
Appears in 9 comments. 
100% wrote positive comments about check in
The following words were used in comments with Check in:
helpful (2)   hotel (2)   quick (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Arrived on a rainy\slushy eve and the check-in was quick and the host pleasant and helpful.
"Fantastic customer service " Read full review on TripAdvisor   1/28/2012 Vote      
2. Location is Northwest of downtown - customer service experience at check-in was excellent.
"Fantastic customer service " Read full review on TripAdvisor   1/28/2012 Vote      
3. Check-in was easy and quick.
"Nice oversized room! " Read full review on TripAdvisor   4/26/2011 Vote      
4. We were traveling with two small children and the staff helped us to our room at check in and to our car at check out.
"Staff was wonderful. " Read full review on Expedia   8/19/2009 Vote      
5. c Check in time -10 minutes.
"Disappointed " Read full review on TripAdvisor   4/29/2010 Vote      
6. The guests in front of us at check in requested to pay one night in cash, another on a credit card.
"Disappointed " Read full review on TripAdvisor   4/29/2010 Vote      
7. We booked the hotel using the airline mileage and upon check in, we were assure everything is paid, on check out, they even told us there is no receipt due to fact we deserved the room online.
"terrible customer service " Read full review on TripAdvisor   3/30/2010 Vote      
8. As we entered the hotel the driver went behind the desk (everyone on the staff muli - tasks) to check on an early check in for us.
"Awesome Customer Service " Read full review on TripAdvisor   2/15/2010 Vote      
9. We called 2 days before out check-in to ensure our reservation was for a smoking room.
"My back still hurts " Read full review on Travelocity   4/1/2008 Vote      
   
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