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OpinionWell
Rank
22nd
Out of 279

Capitol Hill Suites

Average Price: $285  
 
Hotel Class:
200 C Street SouthEast
Washington DC, 20003 View map  
3-Star Hotel Rank: 12 of 58
Average review rating: 3.47
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (39) , Travelocity (22) , TripAdvisor (312) , YahooTravel (12)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 12 comments. 
The following words were used in comments with Manager:
complaints (2)   desk (2)   hotel (2)   housekeeping (2)   informative (2)   management (16)    
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1. After talking to this assistant manager twice she informed us our only option was to file a police report in hopes that the hotel MIGHT be able to refund us the money for the GPS.
"Awful! " Read full review on TripAdvisor   4/14/2012 Vote      
2. The clerk at the desk gave us the assistant managers number after we had to ask him for it.
"Awful! " Read full review on TripAdvisor   4/14/2012 Vote      
3. When I checked back the next day to see if there was any answer to my complaint, the desk clerk had no information but suggested I check my phone messages to see if the manager had called.
"I would like to give a better review, but there was a complaint left unanswered. " Read full review on TripAdvisor   10/29/2011 Vote      
4. Apparently only the manager can give out the bills.
"Not the best choice in DC " Read full review on TripAdvisor   10/7/2011 Vote      
5. We cleared everything up with the manager the next day and thought we were all set.
"Disappointing " Read full review on TripAdvisor   7/27/2011 Vote      
6. Then she told me that a manager would be willing to talk with me, but could never produce the manager; this same manager was supposed to call me after I returned to the UK, but it's been two weeks and I've heard nothing.
"Unmistakable evidence of bed bugs, but hotel is in denial " Read full review on TripAdvisor   5/6/2011 Vote      
7. Then she told me that a manager would be willing to talk with me, but could never produce the manager; this same manager was supposed to call me after I returned to the UK, but it's been two weeks and I've heard nothing.
Read full review   5/6/2011 Vote      
8. Placed on hold for awhile but this time was able to speak to a sales manager.
"Horrible Experience with the Sales Staff " Read full review on TripAdvisor   4/3/2009 Vote      
9. The sales manager said she will speak to her Director and get back to me to see if she can offer lower rates.
"Horrible Experience with the Sales Staff " Read full review on TripAdvisor   4/3/2009 Vote      
10. I contacted the hotel and Manager Ian Harvey emailed me an explanation about the ongoing renovations.
"Much better than expected. " Read full review on TripAdvisor   8/6/2008 Vote      
   
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