The Carlyle Suites, Washington DC, Service

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Rank

6th

Out of 279

The Carlyle Suites	Average Price: $291 Check Rates

Hotel Class:

1731 New Hampshire Avenue NorthWest

Washington DC, 20009 View map

3-Star Hotel Rank: 3 of 58
Average review rating: 4.09

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (73) , TripAdvisor (445) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (28) bar (72) bath (16) bathroom (85) bathtub (10) bed (95) breakfast (135) brunch (13) charge (22) check in (30) check out (16) closet (14) complimentary (13) concierge (9) cost (17) deal (11) decor (22) dinner (29) downtown (9) fee (11) food (59) front desk (112) gym (14) hotel (849) housekeeping (17) laundry (22) lobby (35) location (268) manager (47) money (19) neighborhood (132) parking (179) pillow (11) price (69) rate (34) recommend (75) restaurant (206) room (673) room service (12) service (111) shower (65) staff (332) street (101) suite (263) to park (22) towel (26) value (48) view (44) walk (162) wireless (36)

Service

Appears in 111 comments.

95% wrote positive comments about service

The following words were used in comments with Service:
clean (17) comfortable (7) customer (13) desk (8) excellent (14) exceptional (6) extra (7) food (6) friendly (8) good (15) great (18) hotel (30) location (10) nice (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The barking stopped within 10-15 minutes -- great service in my opinion.

"Clean, comfortable and quiet " Read full review on TripAdvisor 5/22/2012 Vote

2. Service was excellent.

"Clean, comfortable and quiet " Read full review on TripAdvisor 5/22/2012 Vote

3. The accommodations and service are excellant.

"A Travel Treat in Itself " Read full review on TripAdvisor 5/11/2012 Vote

4. The staff and service were fantastic.

"Lovely Room! " Read full review on TripAdvisor 4/30/2012 Vote

5. Service at the Carlyle was outstanding and was always served with a smile by those at the front desk, the bar/dining room and in the breakfast room.

"Spring in DC " Read full review on TripAdvisor 4/29/2012 Vote

6. The manager, David, is exceptional in customer service and inspiring the staff to do the same.

"A Serendipitous Last-Minute Find " Read full review on TripAdvisor 4/24/2012 Vote

7. The service was superb from housekeeping to the front desk.

"Good Place to stay in DC " Read full review on TripAdvisor 4/22/2012 Vote

8. The rooms were wonderful, the guest service and doormen were wonderful, the food was great, and the pub that was inside was nice to have close.

"Wedding I will never forget! " Read full review on TripAdvisor 4/4/2012 Vote

9. Believe me, I checked and they all were amazed at the level of comfort and service that the hotel had to offer.

"What a great weekend " Read full review on TripAdvisor 4/4/2012 Vote

10. People talk about the great customer service, but it was non-existent when dealing with our issue.

"Terrible Service " Read full review on TripAdvisor 3/28/2012 Vote