Madison Hotel Washington Dc, Washington DC, Front Desk

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Rank

24th

Out of 279

Madison Hotel Washington Dc	Average Price: $366 Check Rates

Hotel Class:

1177 Fifteenth Street NorthWest

Washington DC, 20005 View map

5-Star Hotel Rank: 3 of 12
Average review rating: 3.97

OpinionWell Value Index: 4

Traveler reviews analyzed: TripAdvisor (434)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (24) bar (63) bath (11) bathroom (80) bed (76) bill (10) breakfast (56) charge (15) check in (43) check out (15) closet (14) complimentary (13) concierge (33) cost (12) deal (17) decor (16) dinner (29) downtown (23) food (73) front desk (68) gym (10) hotel (648) housekeeping (16) lobby (68) location (190) lunch (12) manager (16) massage (33) money (10) parking (46) pillow (17) pool (9) price (49) rate (38) recommend (64) restaurant (120) room (590) room service (44) service (147) shower (43) staff (272) street (53) suite (20) towel (26) valet (13) valet parking (10) value (18) view (33) walk (93) wireless (33)

Front desk

Appears in 68 comments.

90% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (6) good (4) great (6) helpful (8) hotel (8) housekeeping (6) nice (3) pleasant (3) professional (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My check in was fast and the front desk girl was lovely.

"Location, location " Read full review on TripAdvisor 4/13/2012 Vote

2. When I got to the front desk, they were all smiles and so pleasant to work with.

"AMAZING!! " Read full review on TripAdvisor 3/19/2012 Vote

3. But the highlight was the friendly and accommodating bellmen, front desk, and housekeepers.

"Terrific " Read full review on TripAdvisor 2/8/2012 Vote

4. When I checked in I mentioned that I'd read about noise associated with renovation and I was given a room away from where the front desk man thought they would be working (I had no issues with noise).

"Terrific " Read full review on TripAdvisor 2/8/2012 Vote

5. The staff at the front desk were more then helpful with directions and suggestions for great places to eat.

"The Madison " Read full review on TripAdvisor 11/2/2011 Vote

6. Service: Front desk staff were efficient and cordial.

"Impeccable service and fine room . . . hint on rates " Read full review on TripAdvisor 10/11/2011 Vote

7. The rooms are decent-sized, the room service is good, and everyone from doorman to maid to front desk clerk is genuine, amiable and helpful.

"Great for business and personal travel " Read full review on TripAdvisor 9/23/2011 Vote

8. Everyone, from the cleaning staff, to the doormen, to the front desk were helpful, courteous and just all round great.

"Great service, great staff " Read full review on TripAdvisor 7/27/2011 Vote

9. The door staff and front desk staff were so nice in helping us find our way around and to the Metro.

"Outstanding service and convenient location " Read full review on TripAdvisor 6/2/2011 Vote

10. The front desk staff is very helpful I would definitely stay here again.

"I loved this hotel! " Read full review on TripAdvisor 5/29/2011 Vote